EACH 2012

Programme Titles Presenters Topics

Basic and applied research in clinical communication.
A qualitative study on coronaropathy and hypertension: Effective barriers to doctor-patient communication E. Cappelletti, M. D'Addario, M. Sarini, P. Steca* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
An investigation of cross-cultural communication in nursing education for the reduction of medical errors and the improvement of clinical outcomes L. Linnard-Palmer, O. Catolico, J. Ghosh* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Being systematic about subjectivity: What can multi-perspective data offer the study of clinical consultations? B. Young, P. Salmon* Wednesday, 5 September 2012: 03I WORKSHOP - Being systematic about subjectivity: What can multi-perspective data offer the study of clinical consultations? - 10.15 - 11.45
Broaching the unexpected: The impact of relational and instrumental communication in the introduction of unanticipated conversations L.A. Siminoff, H.M. Traino* Thursday, 6 September 2012: 08C Basic Communication Skills Research 2 - 10.15 - 11.45
Bridging the gap between the guidelines and the practice in medical consultation M. Ishizaki* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Can audio recording improve patients' recall of outpatient consultations? M. Wolderslund, P-E. Kofoed, M. Axboe, R. Holst, J. Ammentorp* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Challenges in the daily communication between care providers and clients with communication disabilities in care institutions S.E.A. Stans, R.J.P. Dalemans, A.A.H. van Loo, M.A. Janssen-Hubner* Wednesday, 5 September 2012: 05C Nurse Communication - 14.45 - 16.15
Communication analysis of all malpractice claimed telephone calls to Swedish Health care Direct (SHD) during 2003-2011 A. Ernesäter, M. Engström, U. Winblad, I. Holmström* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communication and oral health: The mouth as a vehicle and also a focus for study of health care information exchange G. Humphris, R. Freeman, K. Sondel, B. Gibson, Y. Zhou* Wednesday, 5 September 2012: 06E SYMPOSIUM - Communication and oral health: The mouth as a focus for study - 17.15 - 18.45
Communication challenges and performance of nurses required to adopt bedside shift handovers S. Eggins, D. Slade, J. McGregor, M. Lee* Wednesday, 5 September 2012: 05C Nurse Communication - 14.45 - 16.15
Communication during pediatric asthma visits and child asthma medication device technique one month later B. Sleath, D. Miller, G. Ayala, S. Davis, D. Williams, C. Gillette* Friday, 7 September 2012: 13C - Communication on Pharmaceutical and Medication Devices - 10.15 - 11.45
Communication in cardiovascular disease risk assessment and management: The influence of psychosocial factors C. Bonner, J. Jansen, L. Irwig, J. Doust, P. Glazsiou, A. Hayen, S McKinn* Thursday, 6 September 2012: 09C - Training and Interventions - 12.15 - 13.45
Communication in the clinic: The overall structure of surgeon-patient consultations S.J. White* Wednesday, 5 September 2012: 03C Basic Communication Skills Research 1 - 10.15 - 11.45
Communication skills in context: Trends and perspectives J. van Dalen* Friday, 7 September 2012: 12 - Plenary Session - 08.30 - 10.15
Comparing item score patterns of studies using the same observation instrument: The case of the "maas" J. Goedhuys, M. Van Nuland* Thursday, 6 September 2012: 10C - Measurement and Assessment - 14.45 - 16.15
Completion of the patient's opening agenda: A comparison of nurse prescribers, pharmacist prescribers and general practitioners J. Platt, M.C. Weiss, R. Riley, G. Taylor, S. Horrocks, A. Taylor* Friday, 7 September 2012: 13C - Communication on Pharmaceutical and Medication Devices - 10.15 - 11.45
Consultation skills of newly graduated doctors: Perceptions of the doctors and their patients M.D. Fromage, A. Papageorgiou, S. Miles* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Correlation between physician communication style and patient satisfaction for different combinations of patient and physician gender in Japanese primary care visit I. Noro, S. Kurosawa, M. Matsushima, Y. Miura* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Doctors characteristics and patient adherence to treatment - a study on hypertensive patients J. Silva-Monteiro* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Determining items for inclusion in a decision support intervention for clinical trial participation: A modified Delphi approach K. Gillies, Z. Skea, S. MacLennan, C. Ramsay, M. Campbell* Friday, 7 September 2012: 13C - Communication on Pharmaceutical and Medication Devices - 10.15 - 11.45
Does the importance of patient-centered communication vary by patient and physician gender? S. Saha, D.L. Roter, M.C. Beach* Thursday, 6 September 2012: 08C Basic Communication Skills Research 2 - 10.15 - 11.45
Development of a functional health literacy test for Japanese adults (FHLT-J) K. Nakagami, T. Yamauchi, T. Nakagami, H. Noguchi, T. Maeda* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Development of a new instrument to assess the understandability and actionability of health information materials S.J. Shoemaker, M.S. Wolf, C. Brach, A.R. Davies* Thursday, 6 September 2012: 10C - Measurement and Assessment - 14.45 - 16.15
Different perspectives regarding the preferred instructors: A qualitative study M. Farahani, R. Bagherzadeh, R. Sahragard, E. Mohammadi* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Effectiveness of a patient-centered communication intervention to promote the 5As (Ask, Advise, Agree, Assist, Arrange) for physical activity in underserved populations J.K. Carroll, K. Fiscella, P.C. Winters, M.R. Sanders, C.N. Sciamanna, R.M. Epstein* Thursday, 6 September 2012: 09C - Training and Interventions - 12.15 - 13.45
Empathy and clinical communication skills in first-year family medicine residents in Portugal R.M.B. Maciel-Barbosa, J.S.M. Silva-Monteiro, F.A. Aguiar* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Empathy training for resident physicians: A randomized controlled trial of a neuroscience-informed curriculum H. Riess, J.M. Kelley, R.W. Bailet, E.J. Dunn, M. Phillips* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Facilitating cancer diagnoses: The role of task versus relational communication during primary care consultations L.A. Siminoff, H.L. Rogers, S. Harris-Haywood, M.D. Thomson* Wednesday, 5 September 2012: 04C Cancer and Intense Medical Care Settings - 12.15 - 13.45
Fifty-eight thousand words not to say "cancer" P. Politi, V. Martinelli, F. Dionigi, M. Besozzi, U. Provenzani, E. Trotti* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
General practitioners interns communication with patients: Exploring one decade of internship video-feedback J. Pelicano-Romano, M.R. Neves, F. Carvalho, A. Cavaco* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
GreenLight: A randomized trial addressing health literacy and communication to prevent paediatric obesity R.L. Rothman, E. Perrin, H.S. Yin, A. Patino-Fernandez, A. Bachus, L. Sanders* Friday, 7 September 2012: 14C - Informational Needs and Surgical Settings - 12.15 - 13.45
Health literacy: Conceptualization, measurement, and its role in health care and health communication A-L. Frisch, P.J. Schulz, H. Ishikawa, M. Paasche-Orlow, R. Woodward-Kron, S. Van den Broucke* Thursday, 6 September 2012: 09F SYMPOSIUM - Health literacy: Conceptualization, measurement and its role in health care and health communication - 12.15 - 13.45
HIV/AIDS information prevention campaign in Italy: Twenty-five years later F. Vacca, M.S. Aloisi, R. Murri, A. Tomasini* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
How do GPs conceive their practice? An analysis of GPs’ discourses on satisfying and non-satisfying consultations K. Van Roy, S. Vanheule* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
How useful is the delayed prescribing strategy for increasing effective communication about managing self-limiting respiratory tract infections? Perspectives from prescribers and patients S. Peters, E. Poliquin, A. Chisholm, S. Rowbotham, C. Chew Graham, A. Wearden* Friday, 7 September 2012: 13C - Communication on Pharmaceutical and Medication Devices - 10.15 - 11.45
It takes only seconds to enhance cancer patients' trust; results of a blinded, experimental video-vignettes study M.A. Hillen, C.C.E. Koning, J.H.G. Klinkenbijl, E.H. Eddes, J.C. de Haes, E.M.A. Smets* Wednesday, 5 September 2012: 06A Cancer and Chronic Conditions - 17.15 - 18.45
'I suppose it does you good as well, to have a bad appointment': Transsexual patients' views on communication in the gender identity clinic R. McPhillips* Wednesday, 5 September 2012: 03C Basic Communication Skills Research 1 - 10.15 - 11.45
ICE (Ideas, Concerns, and Expectations of patients) in general practice: A useful communication acronym? J. Matthys, G. Elwyn, M. Van Nuland, G. Van Maele, A. De Sutter, M. Deveugele* Thursday, 6 September 2012: 10C - Measurement and Assessment - 14.45 - 16.15
Interpreting in the medical setting - between translation and mediation M. Sleptsova, G. Hofer, W. Langewitz, P. Butow* Wednesday, 5 September 2012: 06G SYMPOSIUM - Interpreting in the medical setting - between translation and mediation - 17.15 - 18.45
Information on surgical complications and alternative treatment options communicated with colorectal cancer patients H.S. Snijders, M. Kunneman, B.A. Bonsing, R.A.E.M. Tollenaar, A.H. Pieterse, A.M. Stiggelbout* Friday, 7 September 2012: 14C - Informational Needs and Surgical Settings - 12.15 - 13.45
Information needs and information searching behavior of women with cervical dysplasia I.P.H. Dubbeldam, M.J. van den Haak, F.J. Meijman, J.M. Sanders, W. Spooren* Friday, 7 September 2012: 14C - Informational Needs and Surgical Settings - 12.15 - 13.45
Informed decision making in advance care planning: Concordance of patient with physician diagnosis J. Schubart, L. Toran, B.H. Levi, M. Whitehead, E. Farace, M.J. Green* Wednesday, 5 September 2012: 03C Basic Communication Skills Research 1 - 10.15 - 11.45
Initial greetings as a predictor of communication in provider / patient interactions: An examination of introductions and handshakes A.P. Duggan, S.G. Petronio, T.L. Thompson, B. Bach* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Is empathy in the medical students' mind when reflecting on their history taking skills? And what is the nature of these notices of empathy? I. Preusche* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Long-term effects of empathy training: A one year follow-up qualitative study M. Phillips, A. Lorie, J.M. Kelley, S.T. Gray, G. Kraft-Todd, H. Riess* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Models of mental illness, individual differences and behaviour towards mental health with medical students I. Fletcher, L. Ramsay, P. Kinderman* Thursday, 6 September 2012: 08C Basic Communication Skills Research 2 - 10.15 - 11.45
Motivational interviewing by HIV care providers is associated with patient commitment to reduce unsafe sexual behavior T.E. Flickinger, S. Saha, G. Rose, I.B. Wilson, S. Berry, M.C. Beach* Wednesday, 5 September 2012: 05C Nurse Communication - 14.45 - 16.15
Motivational interviewing within the different stages of change: An analysis of practice nurse-patient consultations aimed at promoting a healthier lifestyle J. Noordman, T. van der Weijden, S. van Dulmen* Wednesday, 5 September 2012: 05C Nurse Communication - 14.45 - 16.15
More than words: A quantitative study of the disclosure of cancer diagnosis in general surgery V. Martinelli, F. Dionigi, M. Besozzi, U. Provenzani, E. Trotti, A. Ferrari* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Neurobiological changes accompany patient-centered interviewing I. Sarinopoulos, A. Hesson, S.A. Lee, C. Gordon, L. Wang, R.C. Smith* Thursday, 6 September 2012: 08C Basic Communication Skills Research 2 - 10.15 - 11.45
Nutrition and physical activity communication patterns of general practitioners S.M.E. van Dillen, G.J. Hiddink, C.M.J. van Woerkum* Friday, 7 September 2012: 14E - Physiological Factors and Communication - 12.15 - 13.45
Nurse elicitation and responsiveness to emotional concerns during home hospice visits M. Reblin, L. Ellington, J. Sheehan, M.F. Clayton* Wednesday, 5 September 2012: 05C Nurse Communication - 14.45 - 16.15
Observational measure of doctors’ verbal confirmation and disconfirmation of patients’ in cancer and primary care M.M. Step, L.A. Siminoff* Wednesday, 5 September 2012: 04C Cancer and Intense Medical Care Settings - 12.15 - 13.45
Patient nurse communication in rehabilitation: How do patients and nurses evaluate their shared interaction? S.G. Dibbelt, E.C. Wulfert, E. Hotze, B. Greitemann* Wednesday, 5 September 2012: 05C Nurse Communication - 14.45 - 16.15
Patient-rheumatologist communication concerning medication and disease risks S.J. Blalock, B.M. DeVellis, R.F. DeVellis, B.L. Sleath* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Parents' expectations and experiences of calling Swedish Health Care Direct about paediatric health issues E. Kaminsky, M. Carlsson, I. Knutsson Holmström* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Pediatrician communication behavior and parents' well-being M. Gemmiti, S. Hamed, C. Pharisa, J. Wildhaber, P. Klumb* Friday, 7 September 2012: 14E - Physiological Factors and Communication - 12.15 - 13.45
Peer-assessment of medical communication skills. The impact of personality and social reputation on behavioural assessments R.L. Hulsman, J.F. Peters, M. Fabriek* Thursday, 6 September 2012: 08C Basic Communication Skills Research 2 - 10.15 - 11.45
Phyiscian and patient gender, behaviour and patient response J.A. Hall, D. Roter, D. Blanch-Hartigan, A. Adams, G. Cousin, J. Bensing, L. Erby, M. Schmid Mast, N. Jaunin-Stadler* Friday, 7 September 2012: 14F SYMPOSIUM - Physician and patient gender, behavior, and patient response - 12.15 - 13.45
Physician eye contact and patient perceptions of understanding and compliance R. Gorawara-Bhat, D.L. Dethmers, M.A. Cook* Wednesday, 5 September 2012: 03C Basic Communication Skills Research 1 - 10.15 - 11.45
Physician-patient communication in surgery - a review of the literature W.A. Langewitz, A. Georgi* Wednesday, 5 September 2012: 04C Cancer and Intense Medical Care Settings - 12.15 - 13.45
Question Prompt Lists: Methods of delivery, investigation and implementation A. Walczak, M. Jacobs, S. Eggly, P. Butow, I. Henselmans* Friday, 7 September 2012: 14H SYMPOSIUM - - Question Prompt Lists: Methods of delivery, investigation and implementation - 12.15 - 13.45
Reliability of a computer-based decision aid for advance care planning J. Schubart, M.J. Green, M. Whitehead, E. Farace, E. Lehmann, B.H. Levi* Thursday, 6 September 2012: 09C - Training and Interventions - 12.15 - 13.45
Should we pay people to change their behaviour? T.M. Marteau* Wednesday, 5 September 2012: 02 Plenary Session - 08.30 - 10.15
Storytelling vs. cancer risk information effects on colorectal cancer screening L.K. Larkey, D.J. Roe, B. Sillanpaa* Wednesday, 5 September 2012: 04C Cancer and Intense Medical Care Settings - 12.15 - 13.45
Talking Health Together « T.H.T. » Training chronic disease patients to communicate more effectively with their family physician : Impact on patient recall, adherence and disease outcomes M.T. Lussier, C. Richard, D. Jewell, M. Colton* Thursday, 6 September 2012: 09C - Training and Interventions - 12.15 - 13.45
Test of accurate perception of patients' affect: A new tool for evaluation of clinicians J.A. Hall, M.A. Ruben, E.M. Curtin, A.N. Ship* Thursday, 6 September 2012: 10C - Measurement and Assessment - 14.45 - 16.15
The quality of patient-provider dialogue about initiation of antiretroviral medications M.C. Beach, P.T. Korthuis, I.B. Wilson, M.B. Laws, R.D. Moore, S. Saha* Friday, 7 September 2012: 13C - Communication on Pharmaceutical and Medication Devices - 10.15 - 11.45
The dark side of doctor-patient interaction: An interdisciplinary discussion about medical errors A. Hannawa, H. Beckman, K. Mazor, J. Petrocelli, N. Paul, J. Ramsey, A. Dubowicz* Thursday, 6 September 2012: 08F SYMPOSIUM - The Dark Side of Doctor-Patient Interaction: An Interdisciplinary Discussion about Medical Errors - 10.15 - 11.45
The effect of a capstone communication course for medical students on laypersons' assessments of student communication abilities A.W. Dow, A.D. Anderson* Thursday, 6 September 2012: 09C - Training and Interventions - 12.15 - 13.45
The German version of the Four Habits Coding Scheme - translation and first psy-chometric testing I. Scholl, J. Nicolai, S. Pahlke, L. Kriston, E. Krupat, M. Härter* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The health literacy skills of Dutch adults I. van der Heide, J. Rademakers, E. Uiters* Friday, 7 September 2012: 14C - Informational Needs and Surgical Settings - 12.15 - 13.45
The meaning of the patient-physician-relationship in the course of cancer treatment: The oncologists' view N. Ernstmann, L. Ansmann* Friday, 7 September 2012: 13D - Emotional Factors in Communication - 10.15 - 11.45
The role of organizational culture in patient education: A grounded study M. Farahani, E. Mohammadi, F. Ahmadi, M. Maleki, R. Sahragard* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The use of analogue patients in communication research: Theoretical framework and empirical outcomes M.A. Hillen, L.M. van Vliet, D. Blanch-Hartigan, S. Saha, M.C. Beach* Thursday, 6 September 2012: 10F SYMPOSIUM - The use of analogue patients in communication research: Theoretical framework and empirical outcomes - 14.45 - 16.15
The value of tailored communication reducing perceived barriers to adherence and promoting medication adherence A.J. Linn, J.C.M. Van Weert, B.C. Schouten, E.G. Smit, A.A. Van Bodegraven, L. Van Dijk* Thursday, 6 September 2012: 09C - Training and Interventions - 12.15 - 13.45
Trends in psychosocial consultations in general practice: An observational study on doctor-patient communication between 1977 and 2008 L. Butalid, J.M. Bensing, P.F.M. Verhaak* Wednesday, 5 September 2012: 03C Basic Communication Skills Research 1 - 10.15 - 11.45
Understanding the impact of direct-to-consumer prescription drug advertising on the doctor-patient relationship: A qualitative analysis of American physician perceptions E. Germeni, K. Nakamoto, P.J. Schulz, M. Wunsch* Friday, 7 September 2012: 13C - Communication on Pharmaceutical and Medication Devices - 10.15 - 11.45
Understanding health status and health behaviour of Asian migrants in Thailand P. Satawedin* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Uptake of video interaction guidance within an autism service provider A. Hall, T. Finch, D. James* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Using the face to monitor and motivate health D.I. Perrett, G. Ozakinci, R.D. Whitehead* Tuesday, 4 September 2012: Opening Address and Keynote Presentation - 17.00 - 18.00
Using the internet for breast cancer information S. Littlechild, L. Barr* Wednesday, 5 September 2012: 04C Cancer and Intense Medical Care Settings - 12.15 - 13.45
Validity and reliability of the Japanese version of the CARE Measure in a general medicine outpatient setting M. Aomatsu, H. Abe, K. Abe, H. Yasui, T. Suzuki, N. Ban* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
When people don't take turns to speak-pacing and its significance in interpreter-mediated GP consultations S. Li* Wednesday, 5 September 2012: 03A Patient Centred Approaches - 10.15 - 11.45
“Where is 25’s chart?”: Examining emergency department culture to improve physician and nurse communication M.L.D. Dean* Friday, 7 September 2012: 14C - Informational Needs and Surgical Settings - 12.15 - 13.45
Why doctors and patients pursue different goals: Causes for mismatch in primary care consultations W. Veldhuijzen, J. van Venrooij* Thursday, 6 September 2012: 08C Basic Communication Skills Research 2 - 10.15 - 11.45
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Communication in chronic conditions including cancer care.
A method to study the recall of information after first oncological consultations in breast cancer patients G. Deledda, C. Goss, M. Ballarin, L. Del Piccolo, A. Bottacini, I. Bighelli* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
ABCs or 123s? Independent contributions of reading and numeracy skills on health E.A.H. Wilson, A.R. Dahlke, L.M. Curtis, L. Lindquist, A. Federman, M.S. Wolf* Thursday, 6 September 2012: 08D - Professional Approaches to Chronic Health Care - 10.15 - 11.45
Activating patients through physician communication: A longitudinal intervention study of exercise behaviour among patients with type 2 diabetes C.J.W. Ledford, C.C. Ledford, M.A. Childress* Wednesday, 5 September 2012: 05D Long Term Conditions - 14.45 - 16.15
Adolescents with poorly controlled type 1 diabetes can benefit from coaching. A pilot study J.A. Ammentorp, J.T. Thomsen, P.E.K. Kofoed* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Age-related differences in colorectal cancer symptom recognition and communication with physicians M.D. Thomson, L.A. Siminoff* Wednesday, 5 September 2012: 03D Cancer care - 10.15 - 11.45
Attitudes regarding colorectal cancer screening tests among Hispanic/Latino and non-Hispanic black patients: How do they compare? V. Ramirez-Zohfeld, A.W. Rademaker, M.R. Ferreira, N.C. Dolan, D. Liu, K.A. Cameron* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Attitudes, current practices/behaviours and knowledge of body weight status in obesity prevention among health professionals: Findings of the Weight Care Project S.A. Moorhead, D.E. Hazlett, V.E. Coates, A.M. Gallagher, K. Murphy, G. Nolan* Thursday, 6 September 2012: 08D - Professional Approaches to Chronic Health Care - 10.15 - 11.45
An advance care planning decision aid improves clinician understanding of the wishes of patients with ALS M.J. Green, A. Brothers, M. Whitehead, Z. Simmons, E. Farace, J. Schubart* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
“Are we allowed to disclose?”: A health care team’s experiences of talking with children about their HIV status J. Watermeyer* Thursday, 6 September 2012: 08D - Professional Approaches to Chronic Health Care - 10.15 - 11.45
Awareness of hypertension diagnosis: The role of cognition and health literacy L.M. Curtis, E.A.H. Wilson, K. Waite, E. Bojarski, E. Small, M.S. Wolf* Wednesday, 5 September 2012: 05D Long Term Conditions - 14.45 - 16.15
Belgian Ministry of Employment investigates methods to improve communication between general practitioners, occupational physicians and social insurance physicians in disability management cases K. Mortelmans, P. Donceel, M. Vanmeerbeek, N. Schippers, P. Mairiaux* Thursday, 6 September 2012: 08D - Professional Approaches to Chronic Health Care - 10.15 - 11.45
Breaking bad news: Cancer patients' preferences and health locus of control R.G. Martins, I.P. Carvalho* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Cancer patients' knowledge, attitudes and treatment decisions regarding chemotherapy S. Bolle, J.C.M. van Weert, L.D. Muusses* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communication about oncogenetic information: How do gastroenterologists and surgeons inform patients about heredity and cancer? K.F.L. Douma, E. Dekker, E.M.A. Smets, C.M. Aalfs* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communication about sexual concerns within health services for people with cardiovascular disease: A comparison of service providers' and service users' views M. Byrne, S. Doherty, A.W. Murphy, H.M. McGee* Wednesday, 5 September 2012: 05D Long Term Conditions - 14.45 - 16.15
Communication needs preceding chemotherapy treatment: What older cancer patients want and what they get J.C.M. van Weert, J. Jansen, S. Bolle, S. van Dulmen* Wednesday, 5 September 2012: 03D Cancer care - 10.15 - 11.45
Communicating breast cancer risk to women with a low level of education: Identifying best practices and strategies J. Jbilou, M. Larocque, J. Simard, R. Landry, N. Amara* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communicating good care: A qualitative study of what people with urological cancer value in interactions with clinicians Z.C. Skea, V.A. Entwistle, S.J. MacLennan, J. N'Dow* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Cross-sectional study among human resources managers on return-to-work strategies and communications in Belgian companies C. Lambreghts, K. Mortelmans, G. Moens* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Do patients receive less support from physicians in hospitals with high physician workload? L. Ansmann, C. Kowalski, N. Ernstmann, O. Ommen, J. Jung, H. Pfaff* Thursday, 6 September 2012: 08D - Professional Approaches to Chronic Health Care - 10.15 - 11.45
Decision-making about unscheduled care in long-term conditions: Patient, family & practitioner perspectives on responsibility and ownership of decisions C. Hunter, C. Chew-Graham, S. Langer, J. Drinkwater, A. Stenhoff, E. Guthrie* Wednesday, 5 September 2012: 05D Long Term Conditions - 14.45 - 16.15
Does empathic communication influence emotional arousal and recall in bad news conversations: An experimental study design M. van Osch, L.M. van Vliet, M.S.C. Sep, J.M. Bensing* Thursday, 6 September 2012: 08D - Professional Approaches to Chronic Health Care - 10.15 - 11.45
Designing assessment systems to monitor the quality of patient-clinician communication in healthcare organizations: Methodological considerations N.K. Arora, R.L. Street, K. Mazor, A. King* Thursday, 6 September 2012: 08I WORKSHOP - Designing assessment systems to monitor the quality of patient-clinician communication in healthcare organizations: Methodological considerations - 10.15 - 11.45
Developing a consultation aid: An integrated approach to improve doctor-patient interaction and satisfaction L. Furber, G. Murtagh, S. Bonas, A. Thomas* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Direct communication between the surgical pathologist and patient: A beside pathology pilot J. Fiscella* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Enhancing mother-daughter coping and breast cancer prevention behavior: Challenging topics for young-adult daughters C.L. Fisher, B. Wolf, T.B. Pipe, N. Piemonte* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Foundations in psychosocial skills for clinical health professionals - the developing practice course S.C. Cochrane, H. Hesselgreaves, B. Riedel, B. Hacking* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Helpfulness and accuracy of a computer-generated advance directive for patients with heart failure B.H. Levi, J. Hensel, E. Farace, M. Whitehead, E. Lehmann, M.J. Green* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Hope for the best and prepare for the worst: Embracing disavowal in patients with renal failure G. Highet, P. Gibson, S. Murray, K. Boyd* Wednesday, 5 September 2012: 05D Long Term Conditions - 14.45 - 16.15
"I think it's rude": Problematic areas of humour use in diabetes consultations A.C. Schöpf* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Impact of a 105 hours communication skills training program on nurses' communication skills in cancer pain management: An encounter with Miss Gudule, a simulated cancer patient anxious about taking morphine D. Canivet, N. Delvaux, A-S. Gibon, C. Brancart, J-L. Slachmuylder, D. Razavi* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Implementation of Self Management Support (SMS) in routine diabetes care: The challenges of a pragmatic randomized trial A. van Dijk-de Vries, L. van Bokhoven, T. van der Weijden, J. van Eijk* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Interdisciplinary communication in primary palliative care: What do they talk about and how do they listen? P. Pype, M. Deveugele* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
KAP study of Iraqi health professionals regarding the breaking of bad news at medical city teaching hospital in Baghdad A.S. Sultan, A.T. Jaafer, S.F. Sadik* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Managing difficult topics for mothers and daughters coping with breast cancer: Communication strategies to enhance young-adult daughters' comfort C.L. Fisher, B. Wolf, T.B. Pipe, N. Piemonte* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Multimodal interventions to improve cancer screening within underserved practices: Lessons learned from randomized controlled trials K. Fiscella, S. Hendren, S. Humiston, P. Winters, S. Li, A. Idris* Wednesday, 5 September 2012: 03D Cancer care - 10.15 - 11.45
Nurses' and patients' communication in smoking cessation at nurse-led COPD clinics in primary health care O.E. Osterlund Efraimsson, A.E. Ehrenberg, B.F. Fossum, K.L. Larsson, B.K. Klang* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Obesity communication among health professionals: Findings of the Weight Care Project S.A. Moorhead, D.E. Hazlett, V.E. Coates, A.M. Gallagher, K. Murphy, G. Nolan* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Patient-nurse-interaction in rehabilitation: Which tasks, conditions and required skills do nurses perceive in communication? S.G. Dibbelt, E.C. Wulfert, E. Hotze, B. Greitemann* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Parkinson’s disease patients’ information processing, illness experience and identity K. Lubi, T. Vihalemm, U. Krikmann, T. Paju, P. Taba* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Perception of a sudden onset for a long-lasting pain problem: Traumatic attributions in women suffering fibromyalgia C. Cedraschi, E. Girard, C. Luthy, M. Kossovsky, J. Desmeules, A-F. Allaz* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Retinoblastoma family centered multimodal care N. Shoshani, I. Rot, J. Pe'er, S. Frenkel, M. Weintraub* Wednesday, 5 September 2012: 03D Cancer care - 10.15 - 11.45
Role of professional guidance in supporting patient use of cancer information: Findings from urological cancer services K.A. Kazimierczak, Z.C. Skea, S.J. MacLennan* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Stigma and social interaction in the context of Parkinson's Disease L. Rintamaki, R.M. Reznik* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Telephone-based health coaching on patients with chronic diseases: A retrospective, three year follow-up study J. Dirmaier, S. Dwinger, M. Härter* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The extent to which providers involve glaucoma patients in medication treatment decisions during medical visits B. Sleath, S. Blalock, S. Lawrence, D. Carpenter, B. DeVellis, R. Sayner* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The INvolvement of breast CAncer patients during oncological consultations. A multi-centre randomized controlled trial. The INCA study protocol C. Goss, A. Ghilardi, G. Deledda, M.A. Mazzi, A. Bottacini, C. Zimmermann, L. Del Piccolo* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The norwegian model for patient education and counselling for rare disorders L.J. Mohr, K. Giltvedt* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The relationship of health literacy in patients with type 2 diabetes and their utilization of the healthcare system - a study based on health insurance data S. Mantwill, J. Franzen, P.J. Schulz* Wednesday, 5 September 2012: 05D Long Term Conditions - 14.45 - 16.15
The role of health literacy in psychological empowerment of patients with chronic low back pain: Results from a cross-sectional study in Switzerland A.L. Frisch, P.J. Schulz* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The Signal-Trial: Evaluation of a checklist to improve communication about psychosocial problems in cancer genetics W. Eijzenga, N.K.A. Aaronson, D.E.E. Hahn, I. Kluijt, M.G.E.M. Ausems, E.M.A. Bleiker* Wednesday, 5 September 2012: 03D Cancer care - 10.15 - 11.45
This is not normal - it's asthma S.C. Jones, P. Burns, U. Evers* Friday, 7 September 2012: 14G SYMPOSIUM - Asthma mortality and morbidity will become a major disease burden amongst older adults in Australia over the next twenty years - 12.15 - 13.45
Time to presentation in head and neck cancer patients, and correlation with disease stage J. Yau, A. Jackson, V. Paleri, W. Dobrowsky, C.G. Kelly* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Truth telling in cancer care: Children, parents and healthcare professionals' communication preferences I. Coyne, A. Amory, F. Gibson, G. Kiernan* Wednesday, 5 September 2012: 03D Cancer care - 10.15 - 11.45
Use of motivational interviewing in smoking cessation at nurse-led chronic obstructive pulmonary disease clinics E.O. Osterlund Efraimsson, B.F. Fossum, A.E. Ehrenberg, K.L. Larsson, B.K. Klang* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
What oncologists consider important in physician-patient communication to gain their patients' trust: A qualitative approach S.E. Diener, M. Neumann, J. Jung, U. Karbach, H. Pfaff, N. Ernstmann* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
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Communication technology and e-learning.
A medical animation development training program for healthcare professionals K.H. Huang* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
A web-based, educational, quality-of-life programme for patients with a chronic skin disease: Feasibility in routine dermatological practice O.D. van Cranenburgh, J. de Korte* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Assistive technology and communication problems B. Desmet, M. Maertens* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communicating with other patients online: Exploring the effects of sharing health experiences on the internet C. Hardy, L. Hinton, F. Mazanderani, L. Kelly* Wednesday, 5 September 2012: 04F SYMPOSIUM - Communication with other patients online - 12.15 - 13.45
Comparative effectiveness of multimedia versus print for communicating health information: A systematic review E.A.H. Wilson, G. Makoul, E.A. Bojarski, S.C. Bailey, K.R. Waite, D.N. Rapp* Thursday, 6 September 2012: 10D - e-health Intervening - 14.45 - 16.15
Connecting for value: Experiences of health care leaders in a team-oriented, cohort-based model of hybrid learning A.O. Andrews, G. Makoul* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Converting to an electronic medical record: A case study M.P. Pagano* Friday, 7 September 2012: 14D - Information Exchange in Service Provision - 12.15 - 13.45
Does an intervention to improve Swedish telenurses' communication affect callers' satisfaction and learning? I.M. Holmström, U. Rosenqvist* Thursday, 6 September 2012: 10D - e-health Intervening - 14.45 - 16.15
Development of the LACOMM, a French medical communication analysis software: A study assessing its sensitivity to change A-S. Gibon, J-F. Durieux, I. Merckaert, N. Delvaux, C. Farvacques, D. Razavi* Friday, 7 September 2012: 14D - Information Exchange in Service Provision - 12.15 - 13.45
Doing gender in the context of telenursing - intersectional perspectives on authentic health calls in Sweden R.H. Hakimnia, A.T.H. T Höglund, M.H. Carlsson, I.H. Holmström* Friday, 7 September 2012: 14D - Information Exchange in Service Provision - 12.15 - 13.45
Disease-focused societies' websites: What information is communicated and is this information adherent to HONcodes? B. Sozen Sahne, S. Yegenoglu, S. Sar* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Educating for ethical leadership through web-based reflections & tailored feedback - a pilot study T. Eide, A.M. van Dulmen, H. Eide* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Evaluation of an e-learning resource produced by the UK Council of Clinical Communication in Undergraduate Medical Education P. Kinnersley, J. Lefroy, L. Noble, A. Cushing* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Examining practical uses of Second Life for clinical training: Greetings, assessments, and ethical dilemmas K.P. Rothenberg, K.Z. Victoroff, T.R. Jasinevicius* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Face-to-screen, not face-to-face. Finding a pertinent and acceptable presentation of doctors in a telemedical consultation service S. Beul, E-M. Jakobs, M. Ziefle* Friday, 7 September 2012: 14D - Information Exchange in Service Provision - 12.15 - 13.45
Intelligent information access techniques for on-line health information search: A survey of non-physicians N. Pletneva, C. Boyer, A. Vargas, K. Kalogianni, L. van der Plas* Friday, 7 September 2012: 14D - Information Exchange in Service Provision - 12.15 - 13.45
Information on heath education: Evaluation of educational website C.M.C.M. Juliani, N. Mori* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
On-line registration: A new channel for registration in the East-Tallinn Central Hospital L. Karik, K. Traumann, M. Tammaru* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Patients' and health professionals' motives and use of social media in health care: A mismatch K. Tates, M.A. Antheunis* Thursday, 6 September 2012: 10D - e-health Intervening - 14.45 - 16.15
Presenting health information on a tailored website for older adults: Using still and moving cognitive and affective cues to promote information recall and website satisfaction N. Bol, J.C.M. van Weert, J.C.J.M. de Haes, E.F. Loos, S. de Heer, E.M.A. Smets* Thursday, 6 September 2012: 10D - e-health Intervening - 14.45 - 16.15
Stimulating valued actions through web-based situational feedback - investigating the therapeutic process H. Eide, E. Brembo, S. van Dulmen* Thursday, 6 September 2012: 10D - e-health Intervening - 14.45 - 16.15
Supportive e-health interventions in cancer care: What do we know and what is still missing? F. Ventura, J. Öhlén, I. Koinberg* Thursday, 6 September 2012: 10D - e-health Intervening - 14.45 - 16.15
Talk, “touch”, tell – intelligent tablets assist health care consultations and services H.L. Trinkaus, A.E. Gaisser* Friday, 7 September 2012: 14D - Information Exchange in Service Provision - 12.15 - 13.45
Teaching communication skills: From microprocessing to microprocessor J.A. Tulsky, K.I. Pollak, R.M. Epstein, A.L. Back, K. Youngstein* Thursday, 6 September 2012: 08E SYMPOSIUM - Teaching communication skills: From microprocessing to microprocessor - 10.15 - 11.45
The impact of Primary Care Physicians' (PCPs) training in Electronic Medical Record (EMR) use on their competence: A RCT S.P. Reis, D. Sagi, Y. Kuchnir, Y. Azuri, V. Shalev, A. Ziv* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The interactional accomplishment of therapeutic alliance in online cognitive behavioural therapy for people with depression S. Ekberg, A. Heawood, R. Barnes, D. Kessler, A. Malpass* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Using a design experiment approach to create and evaluate an e-learning resource to support the development of consultation skills and approaches in medical and non-medical prescribers A.D.J. Taylor, M.C. Weiss, R. Riley, S. Horrocks, P. Hawkes, B. Laue* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Using community-based participatory research to develop an iPod application to promote communication between persons living with HIV and their clinicians K. Fiscella* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Video fragment rating: Web-based assessment and feedback of clinical behaviour. Experiences of clerks and clinical teachers in two academic medical centres A.H.J. Dierssen, R.L. Hulsman, J.J.A.M. van den Dungen, E. Heineman* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
You’ve got mail! Exploring patient-provider use of email in a primary care setting in the United States M.V. Geana, K.A. Greiner* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
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Communication and emotion.
A junior-balint-group seminar in primary medical care: Which challenges do students express, how do they benefit? S. Roschlaub, C. Bachmann, M. Scherer* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
A systematic review of cues and concerns in primary care: 1975-2012 M.G. Cherry, I. Fletcher, H. O'Sullivan, A. Finset, L. Del Piccolo* Friday, 7 September 2012: 13D - Emotional Factors in Communication - 10.15 - 11.45
Are there variations between nurse, GP and pharmacist prescribers' responses to patients' cues & concerns? R. Riley, M.C. Weiss, J. Platt, G. Taylor, S. Horrocks, A. Taylor* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Child abuse - vision for dentists A. Amorim, A. Moura* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Clinical compassion skills for medical professionals R.G. Pinckney, A.S. Rubin* Thursday, 6 September 2012: 09H WORKSHOP - Clinical compassion skills for medical professionals - 12.15 - 13.45
Communicating with parents through the baby´s behavior in the maternity setting M. Barbosa, M. Fuertes, J.M. Moreira, J. Gomes-Pedro* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Dealing with an hemophilic patient: The physician’s inner perspective D. Leone, E. Vegni, E.A. Moja* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Dr Who? Formality amongst the medical profession when introducing themselves to patients D. Eden, H. Taylor, D. Little, J. Vasant* Friday, 7 September 2012: 13D - Emotional Factors in Communication - 10.15 - 11.45
Effects of physician empathy on patient health outcomes C. Klöckner Cronauer, M. Schmid Mast* Wednesday, 5 September 2012: 06C Emotions in clinical situations - 17.15 - 18.45
Emotional and informational sequences outside the traditional provider patient contact; a tale of two settings S. van Dulmen, A. Aarts, J. Noordman* Thursday, 6 September 2012: 09D - Research Innovations with the Clinician Encounter - 12.15 - 13.45
Emotional communication between nurses' and parents' of a child in hospital R.M. Crawford, J. Stein-Parbury, D. Dignam* Wednesday, 5 September 2012: 06C Emotions in clinical situations - 17.15 - 18.45
Emotionality and multi-professionalism in palliative medicine - an innovative teaching program for medical students H-M. Schäfer, M. Sennekamp* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Empathy for health professionals: Insights, applications and ambiguities R.M. Frankel, M. Neumann, S. Reis, H. Riess* Wednesday, 5 September 2012: 03E SYMPOSIUM - Empathy for health professioanals: Insights & Ambiguities - 10.15 - 11.45
Exploring parents' experience of communication with neonatal health professionals K. Willis, P. Nath, C. Thurlow, M. James* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
False guesses and frustration patients’ understanding of discharge summaries K. Aantaa, C. Wide, M. Kvist, S. Salanterä* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
How clinician-patient communication contributes to health improvement: Modeling pathways from talk to outcome R.L. Street, Jr.* Thursday, 6 September 2012: 07 Plenary Session - 08.30 - 10.15
"I have no difficult patients anymore." Lessons learned from process of training trainers in effective health communication and patient empowerment H.F.A. Amdal, M.D. Drage* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Improving decision aid effectiveness: The impact of promoting affective versus deliberative processing on a health-related decision E.L. Davis, I. Juraskova, K.J. McCaffery, S. McKinn* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Integrating emotional intelligence competencies into SEGUE framework for teaching & assessing communication skills E. Malkawi* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Insights on emotions help providers stop automatic reactions and treat patients with respect A. Haaland, M. Boga, V. Marsh, S. Molyneux, N. Mturi* Wednesday, 5 September 2012: 06C Emotions in clinical situations - 17.15 - 18.45
Inspiring patients and caregivers through patients and caregivers I. Yong* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Patients' emotions before and after hospital encounters in different settings P. Gulbrandsen, J.S. Benth* Wednesday, 5 September 2012: 06C Emotions in clinical situations - 17.15 - 18.45
Practising for practice: Managing emotion in professional communication K.E. Khan, Y.F. Birks* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Promoting positivity in health care: A preliminary model of health-related humor J.C. Scholl* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Relation between clinician's defensive functioning, patient satisfaction and therapeutic alliance: A preliminary study M. de Vries, Y. de Roten, J. Passchier, J.N. Despland, F. Stiefel* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Sensitization or desensitization: The effect of empathy on medical students' evaluations of pain after exposure to pictures of people with external wounds M.S. Joo, B.K. Park, H.A. Kim, S.S. Kim* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Too much to handle? - a qualitative study of 3^rd year medical students' experience with emotionally charged patient encounters H.L. Eikeland, K. Ørnes, A. Finset* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Teaching empathy: The missing link in doctor-patient communication E. Tsiga, E. Panagopoulou* Thursday, 6 September 2012: 10H WORKSHOP - Teaching empathy: The missing link in doctor-patient communication - 14.45 - 16.15
The consultation and relational empathy (CARE) measure for medical students N.H. Alnoman, J. Dowell, D. Murphy* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The effect of videotape preparation on anxiety of patients undergoing cardio-thoracic surgery I. Balas Baron, T. Bleizman, A. Malachy, Y. Boykis* Wednesday, 5 September 2012: 06C Emotions in clinical situations - 17.15 - 18.45
The influence of medical students attachment orientation on their ability to respond to simulated patient & patient emotional distress P. Leadbetter, I. Fletcherf, H. O'Sullivan* Friday, 7 September 2012: 13D - Emotional Factors in Communication - 10.15 - 11.45
The role of health literacy and patient activation in explaining functional health status among older American adults S.G. Smith, C. von Wagner, L.M. Curtis, M.S. Wolf* Friday, 7 September 2012: 13D - Emotional Factors in Communication - 10.15 - 11.45
“Trust me I’m a patient”: An evidence synthesis of qualitative research into consultations for medically unexplained symptoms R.K. Barnes, N. Brennan, M. Calnan, O. Corrigan, P. Dieppe, V. Entwistle* Friday, 7 September 2012: 13D - Emotional Factors in Communication - 10.15 - 11.45
Towards more accurate recognition of patient emotion cues: A randomized controlled trial of a multi-component training intervention for healthcare providers D. Blanch-Hartigan* Wednesday, 5 September 2012: 06C Emotions in clinical situations - 17.15 - 18.45
When childbirth is a “near miss” event: The experiences of women and their families of life-threatening obstetric complications L. Hinton, M. Knight, L. Locock* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
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Ethical issues in communication.
Analysis of patient information leaflets (PILs), used in clinical trials using the informed consent evaluation instrument (ICEi) K. Gillies, W. Huang, Z. Skea, S. Cotton* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Being there - ethical issues in the study planning process B-M. Storbacka, K. Eriksson* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Cynicism among medical students and physicians: Focus groups on causes and prevention R.K. Studer, E.K. Fellmer-Drueg, L. Cramer, J.H. Schultz, J. Juenger* Friday, 7 September 2012: 13E - Ethical Issues - 10.15 - 11.45
Discontinued communication about wishes to die after a request for euthanasia is refused. Qualitative interviews with patients, relatives and physicians H.R.W. Pasman, D.L. Willems, B.D. Onwuteaka-Philipsen* Friday, 7 September 2012: 13E - Ethical Issues - 10.15 - 11.45
Error disclosure and family members’ satisfaction: A preliminary study in the Italian context G. Lamiani, D. Leone, E. Vegni* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Four hour workshop to teach physicians and allied health personnel skills for delivering bad or difficult news S.L. Argenio, G. Lipke, J.W. Paul, W.A. Oldenberg, G. Perdikis, T. Veneziale* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Implicit racial bias and communication in healthcare L. Cooper, D. Roter, M.C. Beach, S. Saha, L. Penner* Wednesday, 5 September 2012: 03G SYMPOSIUM - Implicit racial bias and communication - 10.15 - 11.45
Medical students’ first look at managing disclosure and confidentiality S. Petronio, A. Duggan, M. DiCorcia, J. Sargent, J. Child, J. Bute* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Navigating physician-patient confidentiality: Ethics of stakeholder disclosure challenges S. Petronio, A. Duggan, M. DiCorcia, B. Bach* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Professional conduct in online communication: ‘Bare below the elbows’ A.J. Shanks, J. Jones* Friday, 7 September 2012: 13E - Ethical Issues - 10.15 - 11.45
Rational versus unreasonable persuasion in doctor-patient communication: A normative evaluation S. Rubinelli, C. Zanini* Friday, 7 September 2012: 13E - Ethical Issues - 10.15 - 11.45
The stigma of low literacy and the unmet health communication needs of a hidden population P.M. Easton, V.A. Entwistle, B. Williams* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Which healthcare communication is patient centred? Insights from a capabilities approach V.A. Entwistle, I.S. Watt* Friday, 7 September 2012: 13E - Ethical Issues - 10.15 - 11.45
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Intercultural communication.
A major barrier to train medical students with patient-centred communication style in Southeast-Asia: The social-hierarchical culture M. Claramita* Friday, 7 September 2012: 14B - Care Pathways Across Cultures - 12.15 - 13.45
Addressing colorectal and cervical cancer disparities through a community-based forum theatre: A novel communication strategy M.L. Jibaja-Weiss, L. Rustveld, I. Valverde* Wednesday, 5 September 2012: 04B Interventions in Intercultural Communication - 12.15 - 13.45
Are GP patients' needs being met? Unfulfilled information needs among Dutch and Turkish patients S. Schinkel, B.C. Schouten, J.C.M. van Weert* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Building bridges: Exploring innovative methods to enhance inter-cultural communication in primary care - A European experience C. O'Donnell, A. MacFarlane, M. O'Reilly-deBrun, E. Van Weel-Baumgarten, I. Jackson, A. Phipps, T. deBrun, M. van den Muijsenbergh* Wednesday, 5 September 2012: 04G SYMPOSIUM - Exploring innovative methods for inter-cultural communication - 12.15 - 13.45
Cultural and linguistic factors influencing public attitudes towards organ donation in South Africa H.R. Etheredge, C. Penn, J. Watermeyer* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Cultural sensitivity, communication, & negotiation: Transcending differences & barriers toward better healthcare outcomes O. Catolico, L. Linnard-Palmer, J. Ghosh* Wednesday, 5 September 2012: 06B Interculturality - 17.15 - 18.45
Culturally competent medical communication: To what extent are intercultural communication frameworks transferable across cultures? S. Barone, R. Woodward-Kron, C. Fraser* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Double jeopardy: Latino women face increased health disparities compared to Latino men, and may drive the observed disparities for this minority M.V. Geana, B.A. Barnett* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Dealing with minimal responses from patients A.M.L. Dalby, J. Svennevig, P. Gulbrandsen* Thursday, 6 September 2012: 09B - Interpreting Across Cultures - 12.15 - 13.45
Does knowledge affect patient participation? Information seeking behavior before and during the GP consultation of Dutch and Turkish patients S. Schinkel, B.C. Schouten, J.C.M. van Weert* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Development of a domain-based assessment of clinical communication for EU doctors wishing to practice in the UK A.M. Cushing, J.S. Ker, P. Kinnersley, P. McKeown, A.N. Warrens, O.M.R. Westwood* Friday, 7 September 2012: 14B - Care Pathways Across Cultures - 12.15 - 13.45
Disclosure versus understanding in informed consent L.M. Pigozzi* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Gathering information in interpreted family medicine consultations: Proximity and culture of the other(s) as threats to physicians’ quest Y. Leanza, E. Rizkallah, T. Michaud-Labonté, A. Boilard* Thursday, 6 September 2012: 09B - Interpreting Across Cultures - 12.15 - 13.45
Health fair: A strategy for health promotion and Bolivian immigrants' approach of the primary service A.S. Santos, A.E. Kayano, D.H. Ishigai, D.A. Tateno, G. Demartino, C.H. Jesus* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
HIV-care as a communicative achievement: Linguistic and cultural mediation in medical discourses on chronic conditions in multilingual health care facilities C. Anthonissen, E.B. George* Wednesday, 5 September 2012: 04B Interventions in Intercultural Communication - 12.15 - 13.45
How East Asia models of doctor-patient communication differ from Western models J.H. Yeh, S.J. Hu* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Identifying IMG's language and communication learning needs using a combined linguistic and clinical approach D. Cross, M. Keaney, A. Smalldridge, M. Sykes* Friday, 7 September 2012: 14B - Care Pathways Across Cultures - 12.15 - 13.45
Impact of health disparities education on medical students’ cultural competence S. Saha, A. Fitzgerald, M.C. Beach* Wednesday, 5 September 2012: 06B Interculturality - 17.15 - 18.45
Indigenous health care in Australia: Challenges in communication A. Lowell, E. Maypilama* Friday, 7 September 2012: 14B - Care Pathways Across Cultures - 12.15 - 13.45
Intercultural communication skills training for immigrant physicians- results from a pilot-study in Germany C. Bachmann, S. Roschlaub, M. Scherer* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Intercultural competencies - status quo and future perspectives for German undergraduate medical curricula C. Mews, C. Bachmann, M. Scherer* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Intercultural medical consultations under the microscope: Application of two different analysis methods in the study of intercultural medical communication within hospital encounters E. Kale, K. Skjeldestad, K. Røn, A. Finset* Wednesday, 5 September 2012: 04B Interventions in Intercultural Communication - 12.15 - 13.45
Interpersonal trust across cultural and linguistic groups E.A. Jacobs, A. Nguyen, S. Choi, P.J. Rathouz* Wednesday, 5 September 2012: 06B Interculturality - 17.15 - 18.45
Interventional project in a Bolivian community in Brazil - intercultural communication with foreigner pregnant women N.A. Netto, G.H.M.I. Giordano, A.P.B. Tavares, O. Simões* Wednesday, 5 September 2012: 04B Interventions in Intercultural Communication - 12.15 - 13.45
Interventions to improve adherence to psychotropic medication in clients of Asian descent: A systematic review T.L. Fancher, D. Lee, J.K.Y. Cheng, M.S. Yang, L. Yang* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Informal interpreters in medical settings: A comparative socio-cultural study of the Netherlands and Turkey B. Schouten, J. Ross, R. Zendedel, L. Meeuwesen* Thursday, 6 September 2012: 09B - Interpreting Across Cultures - 12.15 - 13.45
Language barriers and interpreting in medical care: Comparison of policies and interventions in five European countries L. Meeuwesen, J.A.M. Harmsen, B.C. Schouten* Thursday, 6 September 2012: 09B - Interpreting Across Cultures - 12.15 - 13.45
Linguistic resources for mental health workers and issues in working with interpreters C. Brisset, Y. Leanza* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Medical emergency line communication with non-native speakers: Results of a qualitative microanalysis of calls in Oslo, Norway J. Gerwing, T. Indseth* Wednesday, 5 September 2012: 04B Interventions in Intercultural Communication - 12.15 - 13.45
Narratives of difficult cross-cultural situations M. Dominicé Dao* Wednesday, 5 September 2012: 06B Interculturality - 17.15 - 18.45
Negotiating with cultural sensitivity: Reduction of medical and medication errors through meaningful cross-cultural communication J. Ghosh, L. Linnard-Palmer, O. Catalico* Thursday, 6 September 2012: 09B - Interpreting Across Cultures - 12.15 - 13.45
Physiotherapy in an intercultural setting through the eyes of the professional: A qualitative study M. Welbie, H. Wittink, W.L.J.M. Devillé, J. Oosterhaven* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The interpreter's role in medical interaction - a narrative review M. Sleptsova, G. Hofer, W. Langewitz* Wednesday, 5 September 2012: 06B Interculturality - 17.15 - 18.45
Tools for working with interpreters in the clinical encounter M. Dominicé Dao, N. Junod Perron, J. Sommer, Y. Leanza* Thursday, 6 September 2012: 08G WORKSHOP - Tools for communication with interpreters - 10.15 - 11.45
Translating intercultural clinical communication and language research into a multimedia resource for junior doctors and their supervisors R. Woodward-Kron, E. Flynn, C. Bow, C. Fraser, J. Pill* Wednesday, 5 September 2012: 06B Interculturality - 17.15 - 18.45
Use of an interactive computer program for advance care planning with African American participants B.H. Levi, J. Schubart, S. Markham, M. Whitehead, E. Farace, M.J. Green* Wednesday, 5 September 2012: 04B Interventions in Intercultural Communication - 12.15 - 13.45
Ways to care: Care pathways of immigrant cancer patients in Belgium M. Van Bogaert, K. Aelbrecht, M. Deveugele* Friday, 7 September 2012: 14B - Care Pathways Across Cultures - 12.15 - 13.45
Why care providers prefer not to use professional interpreters: An analysis of fallacies in their argumentation J.L. Suurmond, M.C. Seeleman, M-L. Essink-Bot* Thursday, 6 September 2012: 09B - Interpreting Across Cultures - 12.15 - 13.45
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Patient participation and perspectives.
A Communication Accommodation Theory explanation for challenges in healthcare interactions with people with disabilities A.P. Duggan, T.L. Thompson, J.D. Robinson, S.G. Petronio, B. Bach* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Attitudes of Korean college students regarding doctors' disclosing medical errors M.S. Joo, S.H. Lee, B.K. Park, H.S. Han, S.S. Kim, I.K. Hwang* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Appraisal of the quality of written Consumer Health Information (CHI) for Chronic Myeloid Leukaemia (CML) with the standardised instrument DISCERN K. Hintringer, H. Gothe* Wednesday, 5 September 2012: 06A Cancer and Chronic Conditions - 17.15 - 18.45
Assessing judgment skills, development and validation of a tool for asthma patients A.M. Moreno Londoño, P.J. Schulz* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Awareness of HbA_1c and self-management behaviours, diabetes related distress; perception of care and patient activation in patients with type 2 diabetes I. Willaing, S. Rogvi, M. Bøgelund, T. Almdal, M. Schiøtz* Friday, 7 September 2012: 14E - Physiological Factors and Communication - 12.15 - 13.45
Behavioural competency: A gateway to improve the health among patients with diabetes mellitus type 2? A.B. Cinar, C. Dinesen, L. Schou* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Bureaucracy and patient safety: The communications pitfalls and opportunities B.P.J. Hugman* Thursday, 6 September 2012: 10A - Public Perceptions - 14.45 - 16.15
Breaking bad news to patients who are affected by a potentially life-limited condition: Not a single event but a course of events with multiple parties M. Sercu, I. Beyens, M. Deveugele* Thursday, 6 September 2012: 08A Participation in Difficult Conversations - 10.15 - 11.45
Can patient's feedbacks influence the health professionals' behaviour in communication process? The case of Tuscan hospitals A.M. Murante, S. Nuti, C. Seghieri, D. Rojas* Thursday, 6 September 2012: 10C - Measurement and Assessment - 14.45 - 16.15
Clients' communication preferences in care for children and adolescents with emotional and behavioral problems M. Jager, A.F. de Winter, J. Metselaar, E.J. Knorth, S.A. Reijneveld* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Communication problems concerning introduction of life style screening tool in the hospital A. Nielsen* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communicating with people about giving biosamples for research - is the notion of ‘gift’ appropriate? L. Locock* Friday, 7 September 2012: 13E - Ethical Issues - 10.15 - 11.45
Comparing perspectives on communication about children's clinical trials can inform strategies to enhance recruitment B. Young, V. Shilling, H. Hickey, E. Sowden, R.L. Smyth, P.R. Williamson* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Counselee participation in the final consultations for breast cancer genetic counselling A. Albada, M.G.E.M. Ausems, J.M. Bensing, S. van Dulmen* Wednesday, 5 September 2012: 05A Communication in Health Care Disciplines - 14.45 - 16.15
Consulting with patients, healthcare professionals and stakeholders: The qualitative analysis of the ethnographic observation of consultations with patients with inflammatory bowel disease in outpatient clinics S.L. Wright, H.A. Hutchings, F.L. Rapport, J.G. Williams* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Do radiotherapy patients' information needs agree with the questions they ask and the answers they get? K. Douma, C. Koning, H. de Haes, L. Stalpers, E. Smets* Thursday, 6 September 2012: 09A - Cancer Decision Aids and Information Provision - 12.15 - 13.45
Do you believe this is the right treatment for you and your child? The importance of examining perceived treatment credibility in youth mental health care K. Fjermestad, G. Wergeland* Wednesday, 5 September 2012: 04A Beliefs and Attitudes Towards Health Care - 12.15 - 13.45
Doctor- patient communication in pediatric oncology and hematology A.K. Jankowska, M. Wojtkiewicz, M. Wysocki* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Decision making among women with metastatic breast cancer M.L. Clayman, G. Makoul, M.A. Harper* Wednesday, 5 September 2012: 06A Cancer and Chronic Conditions - 17.15 - 18.45
Describing the process of how medication decisions are made: Comparing primary care prescribers M.C. Weiss, J. Platt, R. Riley, G. Taylor, S. Horrocks, A. Taylor* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Developing a new patient mentor scheme for medical students A. McGoverin, R. Lane, J. Symons, N. Lawlor, K. Ayres* Thursday, 6 September 2012: 10G WORKSHOP - Developing a new patient mentor scheme for medical students - 14.45 - 16.15
Developing resources to support the diagnosis and management of Chronic Fatigue Syndrome/ Myalgic Encephalomyelitis (CFS/ME) in primary care. A qualitative study K. Hannon, S. Peters, L. Fisher, L. Riste, A. Wearden, K. Lovell* Wednesday, 5 September 2012: 03C Basic Communication Skills Research 1 - 10.15 - 11.45
Development of a participatory adherence programme aimed at patients with type 2 diabetes in poor glycemic control G. Engelund, A. Varming* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Dimensions of patient-centredness - a conceptual review I. Scholl, M. Härter, J. Dirmaier* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Effect of an institutional development plan for user participation on professionals' knowledge, practice, and attitudes. A controlled study M.B. Rise, H. Grimstad, M. Solbjør, A. Steinsbekk* Thursday, 6 September 2012: 10A - Public Perceptions - 14.45 - 16.15
Emancipatory view on healthcare: Empowerment M. Maertens, B. Desmert* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Empowerment of children and young adults in da Hood. A participatory action research study in the community setting T. Schoot, E. van de Broek, I. Keulers, N. Janssen, G. Willemars, P. Daemen, S. van Hooren* Thursday, 6 September 2012: 09D - Research Innovations with the Clinician Encounter - 12.15 - 13.45
Empowerment in home care K. Debaere* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Enhancing awareness about biobanks: Processes for developing multi-lingual educational aids about biospecimen donation C.D. Meade, M. Arevalo, S.A. Noel-Thomas, A.M. Koskan, C.K. Gwede, J.S. Luque, G.P Quinn* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Evaluation by agreement in aphasia treatment: Validating the claim J.K. Isaksen, C.E. Brouwer* Wednesday, 5 September 2012: 04D Methodological Developments - 12.15 - 13.45
Evaluation of an individualised telephone based health coaching for chronically ill adults: Design, methods and results of the baseline data S. Dwinger, J. Dirmaier, L. Herbarth, M. Haerter, J. Zill* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Evaluating the burden experienced by informal caregivers of stroke patients S. Santana, M. Ribeiro* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Expanding health literacy measures for judgment skills A. Dubowicz* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Experience of patients attending international conferences: A qualitative study K. Korve, K. Laks, M. Tammaru* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Exploring patient narratives through a hermeneutical research approach R.B. Hovey* Wednesday, 5 September 2012: 03A Patient Centred Approaches - 10.15 - 11.45
Exploring self-management in chronic hand eczema - a qualitative study A. Mollerup, J.D. Johansen, L.F. Thing* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Factors influencing implementation of interprofessional shared decision making (IP-SDM) in homecare: A mixed methods study D. Stacey, F. Legare, N. Briere, C. Puma, S. Desroches, K. Fraser* Thursday, 6 September 2012: 10E - Professional Issues in Decision Making - 14.45 - 16.15
Family communication needs in health institutions N. Feijó, C. Moita, E. Braga, J. Simonetti* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Goal setting and the use of patient-specific instruments A. Stevens, A. Beurskens, A. Köke, T. van der Weijden* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
‘Getting Real’: What happens when patients and medical students collaborate for learning M.F. Hammond, E. McLean* Friday, 7 September 2012: 13A - Interactional Factors in Participatory Encounters - 10.15 - 11.45
How are perceived repeated health research questionnaires in surveys? A.D. Bouhnik, R. Fabre, J. Mancini, E. Mouret-Fourme, C. Nogues, C. Julian-Reynier* Thursday, 6 September 2012: 10C - Measurement and Assessment - 14.45 - 16.15
It’s my story. Fighting disabling processes in a speech and language pathology session G. Rasmussen* Wednesday, 5 September 2012: 05A Communication in Health Care Disciplines - 14.45 - 16.15
Identity work in the audiology clinic C.E. Brouwer, D. Day* Wednesday, 5 September 2012: 05A Communication in Health Care Disciplines - 14.45 - 16.15
Integrating the consumer perspective in cardio-metabolic risk communication O.C. Damman, A.J. Van der Beek, D.R.M. Timmermans* Thursday, 6 September 2012: 10A - Public Perceptions - 14.45 - 16.15
Involving end-users in the development of a pre-consultation information booklet for people with type 2 diabetes attending an outpatient review appointment: A qualitative study M. O'Donnell, S.F. Dinneen, B.E. McGuire* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Lack of information about fertility and sexual life after breast cancer: Influence of question asking J. Mancini, M. Provansal, A.D. Bouhnik, P. Viens, D. Rey* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Lay understanding of common medical terminology in oncology A.H. Pieterse, I. Henselmans, N.A. Jager, E.M.A. Smets* Wednesday, 5 September 2012: 06A Cancer and Chronic Conditions - 17.15 - 18.45
Low health literacy: An integrated approach of communication and organisation J.A.M. van der Giessen, J.C.H. Van der Togt* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Mandatory pre-suit mediation: local malpractice reform benefiting patients and healthcare providers R. Jenkins, L. Warren, N. Gravenstein* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Medication counseling about acetaminophen-containing pain relievers: The patient’s perspective D.M. McCarthy, K.A. Cameron, J.P. King, R.J. Mullen, S.C. Bailey, M.S. Wolf* Friday, 7 September 2012: 13A - Interactional Factors in Participatory Encounters - 10.15 - 11.45
Mismatch between patients' preferred and perceived participation in medical decision-making: A review of the literature L. Brom, W. Hopmans, H.R.W. Pasman, D.R.M. Timmermans, G.A.M. Widdershoven, B.D. Onwuteaka-Philipsen* Friday, 7 September 2012: 14A - Innovative Practices - 12.15 - 13.45
Mixed methods research reveals novel barriers to stroke prevention C.R. Horowitz, I. Kronish* Wednesday, 5 September 2012: 04D Methodological Developments - 12.15 - 13.45
Outcomes of home based rehabilitation from the perspective of stroke patients and their informal caregivers S. Santana* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Patterns of interaction about problem-identification in first face-to-face encounters between physiotherapists and patients with back pain E.I. Josephson, B. Hedberg, P. Bülow* Friday, 7 September 2012: 13A - Interactional Factors in Participatory Encounters - 10.15 - 11.45
Patient beliefs and inadequate counseling as barriers to medication reconciliation and safe use M. Serper, D. McCarthy, L. Curtis* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Patient knowledge following exposure to "facts & myths" message format variations K.A. Cameron, E.M. Friesema, M.E. Roloff, T. Brown, D.W. Baker, A.W. Rademaker* Wednesday, 5 September 2012: 03A Patient Centred Approaches - 10.15 - 11.45
Patient participation during medical encounters for lymphoma cancer; patient-perceived barriers and facilitators in communication I.R. van Bruinessen, E.M. van Weel-Baumgarten, H. Gouw, A. Albada, A.M. van Dulmen* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Patient participation in decision making in physical therapy. Patient preferences and physical therapist perceptions K. Dierckx, M. Deveugele, P. Roosen, I. Devisch* Friday, 7 September 2012: 14A - Innovative Practices - 12.15 - 13.45
Patient participation in medical consultations: Patients' perceived efficacy, barriers and support needs I. Henselmans, M. Heijmans, S. Van Dulmen* Wednesday, 5 September 2012: 03A Patient Centred Approaches - 10.15 - 11.45
Patient perceptions of communication with their dentist in a hospital setting Y. Albeyatti, A. Waylen* Friday, 7 September 2012: 13A - Interactional Factors in Participatory Encounters - 10.15 - 11.45
Patient perspectives on hospital quality. An empirical analysis of patient involvement and information preferences A. Simon* Wednesday, 5 September 2012: 03A Patient Centred Approaches - 10.15 - 11.45
Patient preferences and values associated with therapeutic options for rheumatoid arthritis: A qualitative study of patients and provider stakeholders across three languages J.L. Barton, C.J. Koenig, L. Trupin, G. Evans-Young, J. Imboden, D. Schillinger* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Patient-centered care and patient satisfaction in primary care: An evidence-based review R.M.B. Maciel-Barbosa, T.V. Valente* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Patient-centeredness communication as argumentation between the doctor and the patient. Implications for the training of doctors and patient education C. Zanini, S. Rubinelli* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Patients' preferences in doctor-patient communication according to their educational level. An international multi-centered study based on videotaped medical consultations K. Aelbrecht, M. Deveugele, S. Willems, J. Bensing, I. Fletcher, M. Mazzi* Wednesday, 5 September 2012: 03A Patient Centred Approaches - 10.15 - 11.45
Participation of high grade glioma patients in end-of-life treatment decision-making L. Brom, H.R.W. Pasman, G.A.M. Widdershoven, B.D. Onwuteaka-Philipsen* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Public engagement and patient participation in healthcare decision-making: Considering the connections A. Casebeer, J. Abelson, G. MacKean, J. Eyles, J. Winkup* Thursday, 6 September 2012: 10A - Public Perceptions - 14.45 - 16.15
Perceptions of mental health care professionals, users of psychiatric services and advocates with regards to the best use of advance statements in community mental health services A. Papageorgiou, H. Cox, Z. Gates, M. Banham, P. Chandrappa, L. Toulouse* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Pilot results of the childhood cancer survivors' program to empower action in care (SPEAC) L.K. Sharp, M.L. Fitzgibbon, K.C. Oeffinger, M.R. Stolley* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Predictors and correlates of low patient satisfaction with resident communication in clinical rounds I. Merckaert, Y. Libert, J. Salis, A. Lienard, J-L. Slachmuylder, D. Razavi* Friday, 7 September 2012: 13A - Interactional Factors in Participatory Encounters - 10.15 - 11.45
Preferences for participation in shared decision making of patients with affective disorders C. De las Cuevas, L. Perestelo, A. Rivero, J. Pérez-Ramos, P. Serrano, E.J. Sanz* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Prenatal genetic counseling: Future parents prefer to make decisions together, using professional advice L. Martin, A.M. Van Dulmen, E.R. Spelten, E.K. Hutton* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Preventing suffering related to care- the role of communion in a caring relationship A.E. Kasén* Wednesday, 5 September 2012: 05A Communication in Health Care Disciplines - 14.45 - 16.15
Resistance interaction between patients with atrial fibrillation and cardiologists E. Siouta, B. Hedberg, A. Broström* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Satisfaction and disappointment: Expectations and their fulfillment among patients and companions/caregivers undergoing an evaluation for suspected Alzheimer's disease O. Karnieli-Miller, P. Werner, J. Aharon-Peretz, G. Sinoff, S. Weinberg, S. Eidelman* Friday, 7 September 2012: 13A - Interactional Factors in Participatory Encounters - 10.15 - 11.45
Seeing the users: How a video-making task can engage youth and their families in treatment K. Hagen, K.W. Fjermestad* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Self-management of diabetic patients with low health literacy in general practice: Experiences of professionals and patients M.P. Fransen, E.J.A.J. Beune, R.C. Bruessing, M.L. Essink-Bot* Friday, 7 September 2012: 14E - Physiological Factors and Communication - 12.15 - 13.45
Supporting treatment advice with arguments: Exploring the effects of reasoned decision-making on information recall, patient satisfaction and intended adherence N.H.M. Labrie, E. Madussi, P.J. Schulz, S. Zurbriggen* Thursday, 6 September 2012: 08A Participation in Difficult Conversations - 10.15 - 11.45
"Talk-time" in the emergency department: The duration of patient-provider communication during an ED visit D.M. McCarthy, K.A. Cameron, F. Acosta, J. Stancati, J.G. Adams, K.G. Engel* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The effect on patient satisfaction by the interaction between a physician and a patient C. Morito, K. Takahashi, K. Nakajima, S. Yamamoto* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The implementation of shared decision making in physical therapy K. Dierckx, M. Deveugele, P. Roosen, I. Devisch* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The informative needs of Italian breast cancer patients' during a first oncological consultation. An observational study C. Goss, G. Deledda, A. Bottacini, A. Molino, E. Fiorio, C. Zimmermann* Thursday, 6 September 2012: 08A Participation in Difficult Conversations - 10.15 - 11.45
The role of argumentation in doctor-patient communication: Results of a systematic literature review N.H.M. Labrie, P.J. Schulz* Thursday, 6 September 2012: 08A Participation in Difficult Conversations - 10.15 - 11.45
‘This is not what we hoped for... It's a very bad diagnosis'. An experimental study on communication at the transition from curative to palliative breast cancer care L.M. van Vliet, E. van der Wall, N. Plum, J.M. Bensing* Thursday, 6 September 2012: 08A Participation in Difficult Conversations - 10.15 - 11.45
Using touch in primary care consultations: Qualitative investigation of doctors’ and patients’ perspectives S. Cocksedge, B. George, S. Renwick, C. Chew-Graham* Wednesday, 5 September 2012: 05A Communication in Health Care Disciplines - 14.45 - 16.15
Variations in communication of oral healthcare student-clinicians as assessed by their patients D. Schönwetter, A. Kinnell, M. Wener, N. Mazurat, T. Winning* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
“Who’s in charge?” Patient perceptions of team dynamics in the ED B.W. Henry, D.M. McCarthy, S. Eller, D.M. Rooney, J.A. Vozenilek* Thursday, 6 September 2012: 10A - Public Perceptions - 14.45 - 16.15
What are the qualities of ‘a good doctor' in the eye of the general public in the Netherlands, Italy, UK and Belgium: Results of 35 focus groups using a mixed-method approach M.A. Mazzi, I. Fletcher, F. Moretti, G. Deledda, M. Deveugele, J.M. Bensing* Thursday, 6 September 2012: 10A - Public Perceptions - 14.45 - 16.15
What influences patients' decision making behaviour? A study on patients' decisions to use prescribed custom-made orthopaedic shoes J.J. van Netten, P.U. Dijkstra, J.H.B. Geertzen, K. Postema* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Women's responses to information about overdiagnosis in mammography screening J. Hersch, K. McCaffery, J. Jansen, L. Irwig, A. Barratt, N. Houssami* Thursday, 6 September 2012: 08A Participation in Difficult Conversations - 10.15 - 11.45
"You will be cured of tuberculosis." Presenting the development process of patient centred booklets in Norway M.D. Drage, H.F.A. Amdal* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
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Psychophysiology and communication.
A multi-method approach to a better understanding of the physician-patient-interaction M.K. Sator, R.K. Studer, J. Spang, B. Maatouk-Buermann, J.H. Schultz, J. Juenger* Friday, 7 September 2012: 14E - Physiological Factors and Communication - 12.15 - 13.45
‘Can anybody recognize this?': A conversation analytic inspired investigation of (resources involved in) metabolic patients' attempts to understand their symptoms and illness by sharing experiences in an online forum E. Andersen* Friday, 7 September 2012: 14E - Physiological Factors and Communication - 12.15 - 13.45
Relationship between spiritual/religious beliefs and spiritual well-being of the nursing team L.H.P. Silva, R.M. Penha, M.J.P. Silva* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
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Research methodology.
A research approach for analysing healthcare research implementation communication L. Driskill, J. Watts* Wednesday, 5 September 2012: 04D Methodological Developments - 12.15 - 13.45
A psychometric review of instruments and variables developed to measure patient-centred communication C.G. Shields, C. Elias, N. Brown, M.A. Finley, R.M. Epstein* Wednesday, 5 September 2012: 06D Psychometric Reports - 17.15 - 18.45
Assessment of communication skills - agreement between medical students', observers' and standardized patients' ratings? J.A. Ammentorp, D.E.J. Jarboel, J.L.T. Thomsen, A.L.H.O. Oevrehus, P.E.K. Kofoed* Wednesday, 5 September 2012: 06D Psychometric Reports - 17.15 - 18.45
Assessment of preoperative anxiety in Danish pre-school children. Translation of the modified-Yale Preoperative Anxiety Scale P. Skovby, R. Dall, C.U. Rask* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Communication skills training for health care professionals working with cancer. Does a systematic review of randomized controlled trials really add anything new? P. Moore, S. Rivera, M. Grez* Thursday, 6 September 2012: 09D - Research Innovations with the Clinician Encounter - 12.15 - 13.45
Comparing the performance of the S-TOFHLA and NVS in a racially/ethnic diverse study population K.A. Cameron, V. Ramirez-Zohfeld, N.C. Dolan, M.R. Ferreira, M. Eder, A.W. Rademaker* Wednesday, 5 September 2012: 06D Psychometric Reports - 17.15 - 18.45
Constructing a framework of functions and endpoints in medical education research into communication skills M. Van Nuland, J. Goedhuys* Wednesday, 5 September 2012: 05I WORKSHOP - Constructing a framework of functions and endpoints in medical education research into communication skills - 14.45 - 16.15
Evaluating a virtual reality doctor's portrayal of two communication approaches S. Persky, R.L. Street* Thursday, 6 September 2012: 09D - Research Innovations with the Clinician Encounter - 12.15 - 13.45
Exploring doctors' ideas, concerns and expectations of their communication with new patients J. Dales, P. Phillimore, A. Steven* Thursday, 6 September 2012: 09D - Research Innovations with the Clinician Encounter - 12.15 - 13.45
"Express rather than impress" - discussing individual research challenges among a group of junior research peers I. Scholl, M.G. Cherry, A-L. Frisch, K.A. Gudzune, M.A. Hillen, V. Martinelli, P.F. Pype* Wednesday, 5 September 2012: 04I WORKSHOP - Express rather than impress - discussing individual research challenges among a group of junior research peers - 12.15 - 13.45
Factors that influence recruitment to non therapeutic longitudinal randomised controlled trials in early life H.R. Fisher, A. Boaz, C. McKevitt, G. Lack* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Functional health literacy in Switzerland– validation of a German, Italian, and French health literacy test M. Connor, S. Mantwill, P.J. Schulz* Wednesday, 5 September 2012: 06D Psychometric Reports - 17.15 - 18.45
Identifying key issues in deaf bilingual education: An international Delphi study I.M. Munoz-Baell, C. Alvarez-Dardet, M.T. Ruiz-Cantero, R. Ortiz-Moncada, M.L. Esteban, E. Ferreiro-Lago* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Identifying super diffusers of health information: Assessing the reliability of the Connectivity, Persuasiveness and Maven scales among Spanish- and English-speakers K.A. Cameron, V. Ramirez-Zohfeld, F. Acosta, F.J. Boster* Wednesday, 5 September 2012: 04D Methodological Developments - 12.15 - 13.45
Integrating clinic consultation recordings into patient interviews: A tool to maximise discussion of observed and experienced interaction J. Downing, H. Gleeson, P.E. Clayton, J.R.E. Davis, J. Wales, B. Young, P. Callery* Wednesday, 5 September 2012: 04D Methodological Developments - 12.15 - 13.45
Novel statistical treatment of data in a tailored health environment S. Osterlind, G. Cameron, M. Genea* Wednesday, 5 September 2012: 04D Methodological Developments - 12.15 - 13.45
Parental perception of a 'contract' improves adherence in longitudinal randomised controlled trials of disease prevention in early life H.R. Fisher, A. Boaz, C. McKevitt, G. Lack* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Physician behaviours during decision making: Medical interaction coding system (MIDM) C.G. Shields, C. Elias, L. Newman, J.J. Griggs, K. Fiscella, R.M. Epstein* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Retention to longitudinal randomised controlled trials of disease prevention in early life is enhanced by the exchange of social capital H.R. Fisher, A. Boaz, C. McKevitt, G. Lack* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Sufficiently important difference: Concepts, caveats and clarifications B.P. Barrett* Wednesday, 5 September 2012: 06D Psychometric Reports - 17.15 - 18.45
The theory of "interdiscourse": A new approach for health communication M. Urban, T. Hehlmann* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The interpreter as co-interviewer - an analysis of the role of the interpreter during the cross-language interview between researcher and respondent J.L. Suurmond* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
White coat warm heart: Art-making, well-being and professional identity in medicine C.A. Courneya, S.M. Cox, P. MacLean* Thursday, 6 September 2012: 09D - Research Innovations with the Clinician Encounter - 12.15 - 13.45
Will this student be a patient-centred doctor? The development of a new instrument measuring patient-centred intentions during medical education K. Bombeke, L. Symons, D. Mortelmans, S. Schol, B. De Winter, P. Van Royen* Wednesday, 5 September 2012: 06D Psychometric Reports - 17.15 - 18.45
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Shared decision making in general hospital and hospital practice.
A mixed methods RCT of communication aids to support shared decision making in initial prostate cancer treatment consultations in a Scottish cancer centre B. Hacking, L.M. Wallace, J. Belkora, J. Kosmala-Anderson, S.E. Scott, S.A. McNeill* Thursday, 6 September 2012: 09A - Cancer Decision Aids and Information Provision - 12.15 - 13.45
A multidisciplinary collaborative treatment decision-making model for optimal management of uncertainty and decisional conflict in oncology C. Ménard, I. Merckaert, D. Razavi, Y. Libert* Wednesday, 5 September 2012: 04A Beliefs and Attitudes Towards Health Care - 12.15 - 13.45
An innovative model for shared care - Rapid Access to Consultative Expertise (RACE) M. Wilson, G. Mazowita, R. Levy, A. Ignaszewski, D. Thompson, C. Barber* Friday, 7 September 2012: 14A - Innovative Practices - 12.15 - 13.45
Assessing shared decision making skills of 3rd year medical students L.M.L. Ong, R.L. Hulsman* Thursday, 6 September 2012: 10I WORKSHOP - Assessing shared decision making skills of 3rd year medical students - 14.45 - 16.15
Communicating with young cancer patients about reproductive health G.P. Quinn, S.T. Vadaparampil, M.L. Clayman, C.A. Knapp, D.C. Murphy, I.A. Sehovic* Friday, 7 September 2012: 14A - Innovative Practices - 12.15 - 13.45
Comparison of the influence strategies utilised by institutions responsible for supporting quality and safety in hospitals in Ireland and Scotland L.M. Hamel, A. McDermott, L. McKee, P.C. Flood* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Counsellor endorsement of a QPS and counselee-counsellor alignment in the first consultation for breast cancer genetic counselling A. Albada, M.G.E.M. Ausems, J.M. Bensing, S. van Dulmen* Thursday, 6 September 2012: 10E - Professional Issues in Decision Making - 14.45 - 16.15
Doctors' statements conveying clinical decisions. Identification and classification in 380 hospital encounters E.H. Ofstad, J.C. Frich, E. Schei, P. Gulbrandsen* Thursday, 6 September 2012: 10E - Professional Issues in Decision Making - 14.45 - 16.15
Decision aid for patients with type-2 diabetes in Spain: Results of a randomized controlled trial L. Perestelo-Perez, M. Boronat, A. Rivero-Santana, J.A. Sanchez-Afonso, J. Perez-Ramos, P. Serrano-Aguilar* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Does time frame matter? Communicating age-related or lifetime risks in breast cancer risk communication D.R.M. Timmermans, J.C. Oosterwijk, C.J. Van Asperen, F.H. Menko, L. Claassen, L. Henneman* Wednesday, 5 September 2012: 06A Cancer and Chronic Conditions - 17.15 - 18.45
Descartes’ Error -- Part II: The role of affect in decision making D. Roter, L. Ellington, J. Bensing, M. Clayman* Friday, 7 September 2012: 13F SYMPOSIUM - Descartes' Error - Part II: The role of affect in decision making - 10.15 - 11.45
Dialogues in shared decsion making (SDM) - for effective consulting C. Wiskin, J. Holding, M. Wilkinson, M. Deighan* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Eliciting expectations towards patient-centred care: A cross-sectional study in hospitalized patients in Greece Z. Tsimtsiou, P.S. Kirana, D. Hatzichristou* Wednesday, 5 September 2012: 04A Beliefs and Attitudes Towards Health Care - 12.15 - 13.45
Enablers and barriers to the use of patient decision aids in early stage breast cancer: Surgeons' views M.A. O'Brien, C. Charles, E. Grunfeld, T.J. Whelan, P.J. Lovrics, E. Kennedy* Thursday, 6 September 2012: 09A - Cancer Decision Aids and Information Provision - 12.15 - 13.45
Evaluation of a web-based decision aid in the decision making process of newly diagnosed patients with localized prostate cancer J. Schrijvers, A. DeSmet, K. Haustermans, H. Van Poppel, C. Van Audenhove* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Evaluation of the interprofessional communication training programme “Fit for SDM” M. Körner, H. Ehrhardt, A. Steger, J. Bengel* Thursday, 6 September 2012: 10E - Professional Issues in Decision Making - 14.45 - 16.15
Frugal tools facilitate shared decision making in clinical encounters G. Elwyn, A. Le Blanc, D. Frosch* Wednesday, 5 September 2012: 03F SYMPOSIUM - Frugal tools facilitate shared decision making in clinical encounters - 10.15 - 11.45
Healthcare providers' assessment of their own and their team's implementation of shared decision making (SDM) in clinical practice L. Stobbart, D. Thomson, C. Dodd, S. Macphail, D. Palmer, R. Thomson* Thursday, 6 September 2012: 10E - Professional Issues in Decision Making - 14.45 - 16.15
ICT use and multidisciplinary healthcare teams J.C. Scholl, B.A. Olaniran* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Identifying the core values that should guide shared decision making practices O. Karnieli-Miller* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Implementation of communication aids at the Edinburgh Cancer Centre - qualitative results from a pilot RCT for adjuvant oncology breast cancer consultations B. Hacking, L.M. Wallace, J. Belkora, S.E. Scott, S.C. Shepherd* Thursday, 6 September 2012: 09A - Cancer Decision Aids and Information Provision - 12.15 - 13.45
Implementing shared decision making: Narratives from front-line clinicians in the MAGIC programme A. Lloyd, N.J. Joseph Williams, G.J. Elwyn* Friday, 7 September 2012: 14A - Innovative Practices - 12.15 - 13.45
Improving the communication of medication harms and benefits to patients - research-based developments from the UK and USA S. Blalock, B.L. Sleath, B. Chewning, T. Raynor* Wednesday, 5 September 2012: 04E SYMPOSIUM - Improving the communication of medication harms and benefits to patients – research-based developments from the UK and USA - 12.15 - 13.45
Involving children in healthcare decision-making: A framework for understanding triadic interactions I. Coyne, A. Martins, V. Lambert, G. Kiernan* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Korean college students' attitudes of shared decision making and their role preferences for treatment decision making M.S. Joo, B.K. Park, S.H. Lee, S.S. Kim* Wednesday, 5 September 2012: 04A Beliefs and Attitudes Towards Health Care - 12.15 - 13.45
Litigious intentions between urology outpatients and hospitalized patients. Results from the Hospitalized and Outpatients’ Profile and Expectations Study Z. Tsimtsiou, P.S. Kirana, G. Chiou, K. Hatzimouratidis, D. Hatzichristou* Wednesday, 5 September 2012: 04A Beliefs and Attitudes Towards Health Care - 12.15 - 13.45
Making high quality decisions in pregnancy: How should interventions which aim to improve decision quality be evaluated? R. Say, S. Robson, R. Thomson* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Mastering shared decision making M. O'Brien, B. Hartwig, J. Dhaliwal* Thursday, 6 September 2012: 09G WORKSHOP - Mastering shared decision making - 12.15 - 13.45
‘Navigation' a communication aid for high grade brain tumour patients at key pathway decision points. A qualitative evaluation S.C. Shepherd, D. Cavers, L.M. Wallace, B. Hacking, S.E. Scott, D. Bowyer* Thursday, 6 September 2012: 09A - Cancer Decision Aids and Information Provision - 12.15 - 13.45
Preferences for the communication of stroke treatment information among general practice patients and their family members A. Grady, M. Carey, R. Sanson-Fisher, C. Levi, C. D'Este* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Shared decision making in advanced Parkinson's Disease: Current clinical practice and the way forward F.A.P. Nijhuis, J. van Heek, B. Post, M.J. Faber, B.R. Bloem* Thursday, 6 September 2012: 10E - Professional Issues in Decision Making - 14.45 - 16.15
Shared decision-making (SDM) in oncology care: Children, parents and healthcare professionals' perspectives I. Coyne, A. Amory, G. Kiernan, F. Gibson* Wednesday, 5 September 2012: 06A Cancer and Chronic Conditions - 17.15 - 18.45
Shared deliberation and shared mind: Communication and decision-making in the real world of clinical practice R. Epstein, T. Rapley, V. Entwistle, G. Elwyn* Wednesday, 5 September 2012: 05F SYMPOSIUM - Shared deliberation and shared mind - 14.45 - 16.15
The attitudes of nurses and physicians towards aspects influencing their collaboration at the inpatient internal medicine departments of the central hospitals of Estonia A. Paulin* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
The relational aspects of learning with, from, and about the other R.B. Hovey, R. Craig* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Training program for physicians to facilitate shared decision making (SDM) in oncology C. Bieber, A. Buchholz, K. Reuter, J. Nicolai, W. Eich, M. Härter* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Treatment decision-making and communication between radiation-oncologists and rectal cancer patients: A single-center study M. Kunneman, M.C.M. Baas-Thijssen, A.M. Stiggelbout, C.A.M. Marijnen, A.H. Pieterse* Thursday, 6 September 2012: 09A - Cancer Decision Aids and Information Provision - 12.15 - 13.45
Using medical power: Leadership without paternalism E. Schei, E. Cassell* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
Web based patient decision aids: A systematic review L. Perestelo-Perez, J. Perez-Ramos, M. Gonzalez-Lorenzo, M-J. Roca-Sanchez, A. Rivero-Santana, C. De las Cuevas* Wednesday, 5 September 2012: Poster Session 1 - 16.15 - 17.15
What are pregnant women's attitudes to external cephalic version and how do their attitudes impact on decision making? R. Say, S. Robson, R. Thomson, C. Exley* Wednesday, 5 September 2012: 04A Beliefs and Attitudes Towards Health Care - 12.15 - 13.45
"Where do you think we go from here?": The practice of asking obese patients how they would like their treatment to proceed H. Webb* Friday, 7 September 2012: 14A - Innovative Practices - 12.15 - 13.45
^Top


Teaching clinical communication skills.
A comparison of simulated patients, role-play and theatre in education in teaching interpersonal communication competence to medical students J. Koponen, Y. Zhou* Thursday, 6 September 2012: 08B Developments in Simulated Patient and Nurse Training - 10.15 - 11.45
A learner-centered communication module integrated with clinical training W.L. Iverson, M. Rosenbaum* Thursday, 6 September 2012: 10B - Teaching Interventions - 14.45 - 16.15
Accounting for context factors in GP communication assessment G.T.J.M. Essers, A. Kramer, B. Andriesse, C. van Weel, C. van der Vleuten, A.M. van Dulmen* Wednesday, 5 September 2012: 05B Postgraduate Training in Communication Skills - 14.45 - 16.15
Advanced communication skills for challenging situations around death and dying and anger and conflict: Our experiences in teaching final year medical students J. Dales, R. Frearson, A. Watkiss* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Attitudes to the teaching of communication skills in three UK dental schools A. Waylen, H. Bush, J. McHarg, S. Oliver, R. Oliver* Thursday, 6 September 2012: 10B - Teaching Interventions - 14.45 - 16.15
Attitudes towards communication skills: From medical school to clinical practice E. Loureiro, M. Severo, P. Bettencourt, M.A. Ferreira* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
An intensive medical communication course demonstrated improvement in physician communication and patient satisfaction S.L. Argenio, H.D. Cassidy, L.A. Cassidy, M. McMasters* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
An international intervention to enhance communication performance amongst practising doctors M. O'Brien, M. Dinwoodie, J. Tiernan* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Bringing the hidden curriculum out of hiding: Strategies for bridging the gap in teaching and learning about communication in the clinical years K. Cole-Kelly, M. Rosenbaum, J. Silverman, W. Iverson, L. Konopasek* Wednesday, 5 September 2012: 06I WORKSHOP - Bringing the hidden curriculum out of hiding: Strategies for bridging the gap in teaching and learning about communication in the clinical years - 17.15 - 18.45
Candid conversations, talking to patients about their sexual health M. Harris-Broome, S. Rehman, R. Lane* Wednesday, 5 September 2012: 03H WORKSHOP - Candid conversations, talking to patients about their sexual health - 10.15 - 11.45
Changing hearts, changing minds: Patient- and family-centered care training at the University of New Mexico L.N. Rossignol* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Communication about self-management between diabetes nurses and patients with type 2 diabetes during group sessions E. Boström, U. Isaksson, B. Lundman, A. Hörnsten* Thursday, 6 September 2012: 08B Developments in Simulated Patient and Nurse Training - 10.15 - 11.45
Communication and awareness: The building blocks of a successful clinical environment A. Rzepczynski, T.J. Martin, L.D. Riek* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Communication in context: Preparing doctors for the diversity of clinical practice P. Salmon, A. Timmermans, W. Veldhuijzen, D. Thomson, C. Rietmeijer, G. Essers, E. Giroldi* Wednesday, 5 September 2012: 05G SYMPOSIUM - Communication in context: Preparing doctors for diversity - 14.45 - 16.15
Communication in healthcare: A seven year journey teaching and facilitating a culture of excellent communication designed for all faculty, trainees and ancillary personnel in a large multispecialty teaching hospital S.L. Argenio, J.W. Paul, W. Maples, G. Lipke, W.A. Oldenberg, G. Perdikis* Friday, 7 September 2012: 13B - Curriculum Innovations - 10.15 - 11.45
Communication skills in medical students - How they resist to clerkships? S. Almeida, I. Carvalho, I. Castro-Vale, I. Osório, M. Figueiredo-Braga, R. Martins* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Communication skills training programme (CSTP) in diabetes care for non clinic health care professionals A.L. Covinhas, J. Raposo* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Communicating about medicines with patients – taking a medication history and achieving concordance, a communication skills session for medical students S. Baier, A. Pattison, M.L. Forman* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Communicating with patients about obesity: Challenges and opportunities for education within medical schools A. Chisholm, J. Hart, S. Peters, K. Mann* Friday, 7 September 2012: 13B - Curriculum Innovations - 10.15 - 11.45
Does a brief intervention for students showing poor clinical communication have a positive behavioural influence in the short and medium term? A. Collinson, A. Laidlaw, G. Humphris* Wednesday, 5 September 2012: 03B Innovations in the Under-Graduate Curriculum - 10.15 - 11.45
Designing authentic and relevant simulated patient activities for learning clinical communication in dentistry V.J. Skinner, C.W. Dean, T.A. Winning* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Developing critical reflection to empower 4^th year student-doctors to communicate their learning needs on ward rounds: An action research study S.A Quilligan, J. Silverman, A. Griffiths* Wednesday, 5 September 2012: 03B Innovations in the Under-Graduate Curriculum - 10.15 - 11.45
Developing team communication skills and reducing barriers to adherence in an HIV/AIDS clinic using drama techniques C. Penn, J. Watermeyer, P. Mdluli, M. Dawson* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Development and feasibility of a "Four Habits"-based communication training for German General Practitioners (GPs) - CoTrain S. Steinhausen, O. Ommen, S. Wilm, F. Vitinius, H. Pfaff, E. Neugebauer* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Development and validation of a self-efficacy questionnaire for health professionals to evaluate their communication skills before and after participating in a communication skills training course M.K.A. Axboe, P.E.K. Kofoed, K.S.C. Christensen, J.A. Ammentorp* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Development of a therapeutic patient education competency framework J. Foucaud, E. Hamel, C. Flück, A. Visser* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Development of communication skill training incorporating SPIKES for pharmacists with cancer patients M. Hanya, Y. Noji, H. Kamei* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Dundee ASSESS: A universal domain approach to marking OSCEs R. Jarvis, J. Hodgson* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
tEACH: Addressing the needs of communication teachers throughout Europe M. Rosenbaum, J. Silverman, C. Bachmann, G. Essers, P. Kinnersley, P. Gulbrandsen* Thursday, 6 September 2012: 09E SYMPOSIUM - tEACH: Addressing the needs of communication teachers throughout Europe - 12.15 - 13.45
Effectiveness and efficiency of a consultation skills training programme for medical specialists focused on patients with medically unexplained physical symptoms (MUPS) A. Weiland, A.H. Blankenstein, A.M. van Dulmen, J.L.C.M. van Saase, H.T. van der Molen, L.R. Arends* Wednesday, 5 September 2012: 05B Postgraduate Training in Communication Skills - 14.45 - 16.15
Effects of a short communication training program in family medicine residents' self-confidence in clinical communication skills - a Portuguese study J.S.M. Silva-Monteiro, R.M.B. Maciel-Barbosa, F.A. Aguiar* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Encouraging reflection in the development of effective communication skills E. Koritschoner* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
English to Marathi medical dictionary as a tool to facilitate effective communication skills in medical students J. Vagha, S. Vagha, S. Kumar, T. Shrivastava* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Evaluation of a longitudinal curriculum for training communicative skills (CoMeD) in undergraduate medical education: Presentation of the first results R. Schmelzer, A. Karger, A. Mortsiefer, T. Rotthoff* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Evaluating a patient-centered clinical communication skills intervention to reduce disparities in VA health care P.A. Kelly, P. Haidet, R.L. Street* Thursday, 6 September 2012: 10B - Teaching Interventions - 14.45 - 16.15
Evaluating a program for implementing a communication skills training course by using the RE-AIM framework M.K.A. Axboe, P.E.K. Kofoed, K.S.C. Christensen, K.W. Waidtloew, J.A. Ammentorp* Thursday, 6 September 2012: 10B - Teaching Interventions - 14.45 - 16.15
Getting interpersonal with simulation pedagogy: A collaborative approach M.P. Pagano, S. Campbell, E. O'Shea, C. Connery, G. Caso, C. Colby* Thursday, 6 September 2012: 08B Developments in Simulated Patient and Nurse Training - 10.15 - 11.45
Home hospice visits for first year medical students at UC Davis: Student reflections T.L. Fancher, D. English* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
How to assess non-spoken communication to improve teaching of rapport A.D. Anderson, D.S. Leong, A.W. Dow* Thursday, 6 September 2012: 08H WORKSHOP - How to access non-spoken communication to improve teaching of rapport - 10.15 - 11.45
How do we improve the communication skills of doctors with multiple patient complaints? D. Blaney, M. O'Brien, I. Watt* Friday, 7 September 2012: 13G SYMPOSIUM - How do we improve the communication skills of doctors with multiple patient complaints? - 10.15 - 11.45
Impact of a training program on supervisors' ability to provide feedback on residents' communication skills N. Junod Perron, M. Nendaz, J. Sommer, M. Louis Simonet, A. Baroffio, D. Dolmans* Wednesday, 5 September 2012: 05B Postgraduate Training in Communication Skills - 14.45 - 16.15
Integrating clinical communication with clinical reasoning and the broader medical curriculum J. Cary, S. Kurtz* Friday, 7 September 2012: 13H WORKSHOP - Integrating clinical communication with clinical reasoning and the broader medical curriculum - 10.15 - 11.45
Integrating the teaching of communication and clinical examination skills with the SP as teacher J. Parle, J. Beavan, H. Timmins* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Is it possible to improve residents' breaking bad news skills in a simulated three-person consultation? A randomized study assessing the efficacy of a communication skills training program A. Liénard, I. Merckaert, Y. Libert, D. Razavi* Thursday, 6 September 2012: 08B Developments in Simulated Patient and Nurse Training - 10.15 - 11.45
Learning negative attitudes to patients with medically unexplained symptoms (MUS): A qualitative analysis of medical trainees' beliefs and experiences S. Peters, L. Shattock, K. Anderson, K. Caldwell, H. Williamson* Wednesday, 5 September 2012: 05B Postgraduate Training in Communication Skills - 14.45 - 16.15
Lifelong learning in communication: Teaching motivational interviewing to medical students, residents, and attending physicians A.M. Adelman, D.C. Richard, R.A. Gabbay, P.R. Lewis* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Medical students' attitudes towards communication skills learning - validation of a German version of the communication skills attitude scale (CSAS-D) V. Speidel, S. Heintz, L. Willms, L. Hayer, H. Gress, V. Köllner* Wednesday, 5 September 2012: 03B Innovations in the Under-Graduate Curriculum - 10.15 - 11.45
Medical students’ experiences using an online decision aid to engage in advance care planning M.J. Green, M. Wilkes, P. Latow, M. Robinson, C. Dermart, B.H. Levi* Wednesday, 5 September 2012: 03B Innovations in the Under-Graduate Curriculum - 10.15 - 11.45
Nursing students' experiences of being video-recorded during examination in a fictive emergency care situation A. Nyström, Y. Pålsson, A. Hofsten, E. Häggström* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
On camera: Video registration of consultations between midwives and clients to improve quality and provision of care E. Spelten, M. Pereboom, T. Klomp, J. Gitsels, L. Martin, S. van Dulmen* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Participant role play with Scottish specialists in organ donation changes practice K. Boyd, G. Highet, B. Hacking* Thursday, 6 September 2012: 10B - Teaching Interventions - 14.45 - 16.15
Performing participatory patient education - what are the needs of health care professionals? J.R. Voigt, U.M. Hansen, M. Glindorf, I. Willaing* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Professionalizing general hospital nurses with respect to depression I. De Coster, C. Schalenbourg, G. Scheerder, C. Van Audenhove* Thursday, 6 September 2012: 08B Developments in Simulated Patient and Nurse Training - 10.15 - 11.45
Providing the most to the least: Teaching communication skills to disruptive physicians T. Parran, C. Snyder* Wednesday, 5 September 2012: 05H WORKSHOP - Providing the most to the least: Teaching communication skills to disruptive physicians - 14.45 - 16.15
Proxemics as a communication resource between health professionals and the hospitalized elderly T.C.G. Schimidt, M.J.P. Silva* Wednesday, 5 September 2012: 05B Postgraduate Training in Communication Skills - 14.45 - 16.15
Recognizing and treating medically unexplained symptoms in non-psychiatric settings F.C. Dwamena, R.M. Frankel, R.C. Smith, A. Finset, A.H. Fortin VI* Wednesday, 5 September 2012: 05E SYMPOSIUM - Recognising and treating medically unexplained symptoms - 14.45 - 16.15
Reflective practice training in a residency programme – an initial evaluation of the competencies gained P. Moore, G. Soto* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Relationship-centered administration: Organizational dimensions of patient-centered and relationship-centered care A. Suchman, S. Kurtz* Friday, 7 September 2012: 14I WORKSHOP - Relationship-centered administration: Organizational dimensions of patient-centered and relationship-centered care - 12.15 - 13.45
Role and relevance of communication skill laboratory in teaching clinical communication skills to the medical students J. Vagha, K. Vagha, S. Vagha, C. Pathak* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Role-plays and debriefings: From the practice of therapeutic attitudes to self-development C. Brison, N. Van Broeck, E. Zech* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Students view: Analysing videobased doctor-patient-communication- a method to check communication skills? K. Rockenbauch, E. Kleinert* Wednesday, 5 September 2012: 03B Innovations in the Under-Graduate Curriculum - 10.15 - 11.45
Supporting the struggling student in communication learning - the who what why when and how N. Barr, E. Hennessy, C. Willaimson, B. McGuinnes* Wednesday, 5 September 2012: 06H WORKSHOP - Supporting the struggling student in communication learning the - 17.15 - 18.45
Supporting student nurses in developing their communication skills in simulated environments J.M. Hughes* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Structure, freedom, or both? Using jazz to explore the improvisational aspects of medical communication P. Haidet, M.L. Fecile* Wednesday, 5 September 2012: 04H WORKSHOP - Stucture, freedom, or both? Using jazz to explore the improvisational aspects of medical communication - 12.15 - 13.45
Tacesics: High quality affective care to elderly citizens T.C.G. Schimidt, M.J.P. Silva* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Taking care with words: Poetry, practice and the language of care P. Draper, J. Wray, S. Burley* Friday, 7 September 2012: 13B - Curriculum Innovations - 10.15 - 11.45
Teach or stimulate? Self-reflection in the communication trajectory of medical training K. Van den Bogerd, L. Debaene, K. Bombeke, L. Baeyens, I. Jespers, B. De Winter* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Teaching and assessment of risk communication for undergraduate medical students on both sides of the Atlantic K. Joekes, P.K.J. Han, C. Thomas, J. Ibison* Friday, 7 September 2012: 13B - Curriculum Innovations - 10.15 - 11.45
Teaching students communication skills: Can co-teaching help? G. Gomez, P. Moore, E. Araos* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Teaching shared decision making to Swedish medical students M. Foldevi, G. Mården* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
"That's not how my family communicates!" Understanding the impact of one's family of origin on difficult family interviews T. Campbell, K. Cole-Kelly* Friday, 7 September 2012: 13I WORKSHOP - That's not how my family communicates!. Understanding the impact of one's family of origin on difficult family relations - 10.15 - 11.45
The effect of the SAGE & THYME^®foundation level workshop on communication skills M. Connolly, J. Thomas, J. Orford, N. Schofield, S. Whiteside, J. Morris* Thursday, 6 September 2012: 10B - Teaching Interventions - 14.45 - 16.15
The effect of patient disclosure and provider immediacy on patient compliance T.L. Smith, J.C. Scholl* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The importance of teaching and learning communication skills in local rather than English for non English speaking doctors A.S. Sultan, S.S. Muhamad* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The influence of reflective practice on medical students’ distress levels and reflective capacity – a prospective, explorative study using mixed methods G.K. Lutz, F. Edelhaeuser, C. Scheffer, D. Tauschel, M.P. Valk-Draad, M. Neumann* Wednesday, 5 September 2012: 03B Innovations in the Under-Graduate Curriculum - 10.15 - 11.45
The top tips, for communication tutors from communication tutors, on facilitating small groups R.E. Illingworth* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The perception of undergraduate professors concerning nonverbal communicative behavior in classroom R.K.F.C.C. Amorim, M.J.P. Silva* Friday, 7 September 2012: 13B - Curriculum Innovations - 10.15 - 11.45
The place of communication on the pharmacy education: Communication-related lectures in Turkish pharmacy faculties B. Sozen Sahne, S. Sar, S. Yegenoglu* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
The specific effects of two training methods aimed at improving the therapeutic relationship M. Jaeken, E. Zech, L. Verhofstadt, N. Van Broeck, M. Mikolajczak, C. Brison* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Training communication skills in public dental care A. Nielsen* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Using a metaphor to teach communication skills: The "Jazz and the Art of Medicine" course P. Haidet, J. Jarecke, H. Stuckey, C. Teal, R.L. Street Jr.* Friday, 7 September 2012: 13B - Curriculum Innovations - 10.15 - 11.45
Using patients as teachers: The development of an innovative instrument for teaching therapeutic communication skills among oral healthcare students M. Wener, D. Schonwetter, T. Winning, N. Mazurat, V. Skinner* Thursday, 6 September 2012: 08B Developments in Simulated Patient and Nurse Training - 10.15 - 11.45
Using real patients for early communication skills training G. Marden, M. Foldevi* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Using sociodrama to teach medical oncology fellows how to engage in challenging conversations with their patients D.E. Epner, W.F. Baile* Wednesday, 5 September 2012: 05B Postgraduate Training in Communication Skills - 14.45 - 16.15
Who should practice the communication process about procedures and treatments with medical students? Lecturers, peer-tutors, or should students practice among themselves? A comparison M. Sennekamp, F.M. Gerlach, H. Serve, B. Steffen* Thursday, 6 September 2012: Poster Session 2 - 16.15 - 17.15
Written assessment of communicative competencies: What do I measure and does it make sense? C. Kiessling, G. Fabry, S. Schubert, M. Fischer* Thursday, 6 September 2012: 09I WORKSHOP - Written assessment of communicative competencies: What do I measure and does it make sense? - 12.15 - 13.45
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